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Chipotle Mexican Grill

2.2
(407 reviews)
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Business Details

575 Newton St, Fall River, MA
02721, United States
(508) 689-4137
https://locations.chipotle.com/ma/fall-river/575-newton-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3711
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About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
575 Newton St, Fall River, MA
02721, United States

Hours

Reviews

2.2
407 reviews
5 stars
80
4 stars
37
3 stars
13
2 stars
23
1 star
254

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as filthy, with dirty tables, overflowing trash, and unsanitary conditions.

Customer Service

Numerous reviews highlight rude and unprofessional staff, with many customers feeling disrespected and ignored.

Order Accuracy

Customers consistently report issues with incorrect orders, missing items, and inadequate portion sizes.

Food Quality

The quality of food is often criticized, with complaints about undercooked rice, overcooked meat, and overall poor presentation.

Management Issues

Many reviews suggest that poor management is a significant factor in the ongoing problems at this location.
  • KR
    Kaitlynn Rego
    Feb 13, 2026
    1.0
    9pm on a Friday, I’m sitting at this location looking at all employees expect the chefs on their phones standing near the drive thru window. Tables are a mess, trash is over flowing and service was terrible. I tried ordering drinks and the cashier ignored me and helped someone else. I ordered 2 Mexican cokes and I had to ask for the bottle opener and was given it like I was asking to make it from scratch.
  • GP
    Gabriela Peñafiel
    Feb 13, 2026
    1.0
    Como es posible que no estén más personas solo hay dos personas que hacen el trabajo de 5 personas en línea, pésimo servicio
  • DJ
    Del Jenkins
    Feb 11, 2026
    1.0
    If there was a zero star option, this would be the only time applicable. Dont leave many reviews and don’t feel good leaving this one but this place is a dirty mess with food contamination everywhere, careless staff and nothing prepared. Ghost town at 7:30pm on a weeknight, one protein option, no rice, food all over the tables floor and bench while with staff complaining about how slow the night has been and hanging on their phones. 2.2 avg is generous for sure — go to Qdoba
  • IK
    Isabella Kim
    Jan 16, 2026
    1.0
    2.2 rating is a joke, it should be lower. I hate going in and ordering with the rude employees, and when i door dash my order is always missing something. literally every.single.time. I work in the restaurant industry and i think it’s insane that the manager of this establishment hasn’t done anything about this place even with the constant bad reviews. literally just hire better employees
  • MF
    Matthew Forbes
    Jan 7, 2026
    1.0
    The portion sizes are always inadequate and the staff are disrespectful.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Fall River, MA serve?

Chipotle Mexican Grill offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill at 575 Newton St, Fall River MA?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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