Business Details
About
Mexican Restaurant
Chipotle Fall River MA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.2
404 reviews
5 stars
80
4 stars
37
3 stars
13
2 stars
24
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, including poor communication and lack of attentiveness.
Food Quality
Many reviews highlighted issues with food preparation, including undercooked rice, overcooked meat, and incorrect orders.
Cleanliness
The location consistently received complaints about being dirty, with unclean tables and overflowing trash.
Order Accuracy
Frequent reports of incorrect orders and missing items, particularly with online and pickup orders.
Management Issues
Customers expressed concerns about poor management and staffing, leading to a chaotic environment and inadequate service.
- MFMatthew Forbes5 days ago1.0The portion sizes are always inadequate and the staff are disrespectful.
- DLDiva LopesNov 23, 20251.0I came in craving chipotle I came in almost three hours until they close they didn’t have nothing not even white rice or steak or queso
- RPReid PollardOct 31, 20252.0How does a place both undercook rice and over cook meat? Ask whoever made my meal here today. Didn't ask for a refund since I didn't eat it until I got home. The place is painfully understaffed I feel like, since every time I go there doesn't seem to be enough people working different roles. Do not recommend eating here. Go to a different Chipotle or better yet somewhere else entirely. Think I may be done with Chipotle as a whole, personally.
- MCMicah CamaraOct 26, 20251.0It’s filthy. Tables are covered in filth every time I go there. Considering there are no customers when I go, you would think that at least one person would take a second to clean the small space that is the tables and floors. This location is in Serious need of New Management.
- ARAngelique RhymerSep 27, 20251.0Orders from DoorDash tonight and this was my last straw with this location. Every time I go in person the employees give terrible service, as if the customer is inconveniencing them by ordering food. Tonight I ordered a burrito where I paid for extra steak and guacamole to be added which were not present. The rice was stale and old and my lettuce and fresh tomato salsa were also missing. To top it all off, the burrito wasn't even not even wrapped properly in the foil- falling apart. This is not the first time I've had a problem with this location and this is truly unacceptable when paying almost $20 for a standard burrito.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Fall River, MA serve?
Chipotle Mexican Grill offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at 575 Newton St, Fall River MA?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Fall River, MA?
Chipotle is located at 575 Newton St, in the Bristol area of Fall River, MA 02721.
Can I order food online from Chipotle Mexican Grill in Fall River?
Yes, you can order online through their website or the Chipotle app. The online ordering link is https://order.chipotle.com/.
How can I contact the Chipotle Mexican Grill location in Fall River?
You can contact them by phone at +1 508-689-4137 or email at MA.3711.FallRiverMA@chipotle.com.
Does Chipotle Mexican Grill in Fall River have a rewards program?
Yes, Chipotle offers a rewards program where you can sign up to earn free food and get exclusive offers.
What are some nearby places where I can grab a coffee before or after visiting Chipotle?
Nearby coffee options include Dunkin' Donuts, New York Bagel Co., and Al Mac's On The Go, perfect for a coffee break around your Chipotle visit.
If I need grocery shopping during my visit to Chipotle, where can I go nearby?
Stop & Shop is close by for groceries, and Peapod by Stop & Shop offers retail shopping for your convenience.
Are there any nearby services for financial transactions close to Chipotle in Fall River?
Yes, nearby financial services include Coinme ATMs, Western Union money transfer, and Citizens Supermarket Branch bank for your banking and currency exchange needs.
What nearby entertainment or shopping options are available around Chipotle Mexican Grill?
Nearby you can find Game Stop for games and entertainment, Burlington for clothing and department store shopping, and CVS Pharmacy for pharmacy needs.