Wendy's

3.3
801 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7 Fairhaven Commons, Fairhaven, MA
02719, United States

Hours

Reviews

3.3
801 reviews
5 stars
248
4 stars
185
3 stars
121
2 stars
57
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

The restaurant was often described as dirty, with reports of unclean floors, trash, and unsanitary conditions in the bathrooms.

Food Quality

Numerous customers complained about the quality of food, citing issues such as cold meals, overcooked items, and poor presentation.

Staff Attitude

Feedback indicated that staff members often displayed poor customer service, with reports of rudeness and lack of motivation.
  • EE
    Erin
    Oct 29, 2025
    1.0
    How do you run out of fries? That's like every meal.... Only find out at the pickup window. Then forgot half my order which of course I realized after driving off. Forgot the second toy for the kids meal Forgot the second milk And then as they are handing me a vanilla frosty. They say and there's no chocolate here's vanilla. Like good thing we don't have any allergies. What a disaster.
  • AL
    antonio lopes
    Oct 28, 2025
    5.0
    Nice place to be family and friends
  • JC
    Jeff C
    Oct 17, 2025
    1.0
    Oct 17 2025 5:30p- waited in line for 15 + mins, ordered 2 meals. 2 other cars in front of me were waiting even longer in the parking lot. The inside was closed, and the line behind me left the property.. I dont know who owns this Wendy's but they're doing a poor job at it. Something needs to be done or they should close the doors and give fairhaven the space to put an actual business there in their space..
  • MH
    MkJune Hanks
    Oct 8, 2025
    1.0
    It honestly felt like a geriatric center in there the floors were slippery I waited in line for 10 minutes and And never got my order token. Once I was reading the reviews I looked to the back of the restaurant, and there was trash and some type of liquid substance all over the floor and the place just look dirty. I decided to take my business somewhere else. From there ever in my life, this establishment down and fire the management
  • RB
    Rob Belfiore
    Sep 12, 2025
    1.0
    CONSTANTLY out of Bacon, Chilli, and frostys, why the hell stay open? Two days in a row !This place Should be closed down, complained to corporate which I rarely do at all, nothing changes. Go anywhere else. Staff are Okay, its the managers who clearly are awful.

Frequently Asked Questions About Wendy's

Is Alden Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.