A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor assistance.
Pricing Issues
Many customers found prices to be high compared to competitors, with complaints about inflated prices and poor value for money.
Store Cleanliness
Store cleanliness received mixed feedback; some praised the cleanliness while others reported dirty bathrooms and unstocked shelves.
Checkout Experience
Checkout experiences were often frustrating due to long lines, limited cashiers, and issues with self-checkout systems.
Product Quality
Concerns about product quality, particularly with produce and expired items, were frequently mentioned.
DC
David Chosid
Oct 17, 2025
3.0
It's stop and shop.
PT
Paul Thomas
Sep 23, 2025
1.0
Tried to buy a bag of chips. There was ONE cashier and 10-15 people in two lines at the self-checkout negotiating with each other as to who is next. NO staff available, no effort to try to improve the chaos at checkout. This sadly is what I have come to expect at Stop & Shop. I'll never go back.
JC
Janine Carreau
Sep 5, 2025
2.0
Pharmacy is great but the store is far too expensive
MF
Miles Flynn
Aug 7, 2025
5.0
Great customer service.
NW
nancy waldron
Jul 24, 2025
1.0
I went to Stop & Shop because I wasn’t feeling well and didn’t want to deal with the crowds at the more popular and reasonably priced market basket. My mistake. While checking out I presented my discount card and the cashier asked me if I had any coupons on my card. I responded that I didn’t know because I didn’t know what she was talking about. I had my card.., she responded with “well if you don’t know I certainly don’t”. I asked her to explain what she meant by coupons on my card at which she put her hand up in front of my face and shook her head no. Then she bent over the counter inspecting my walker and said oh it looked like you still had stuff in there. There was not. Then I went to the service desk to ask what she meant by coupons on my card and in about 15 seconds she explained that there was a kiosk where you could download coupons. Another ridiculous idea I already have a discount card now I have to take time to download coupons in order to get sale prices on other items??? When I said to the service person that it would have been nice if the cashier could have told me that she simply said have a nice day to dismiss me.
Never, never again will I step foot in a stop and shop.
What loyalty program does Stop & Shop Fairhaven provide?
Stop & Shop offers the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online and pick up my order at Stop & Shop Fairhaven?
Yes, Stop & Shop allows customers to shop online and choose either in-store pickup or delivery for their orders.
What types of services are available at Stop & Shop Fairhaven aside from grocery shopping?
Services include Flu Vaccination, Peapod online shopping, SCAN IT! Mobile, RedBox rentals, UPromise rewards, Blue Rhino tank exchange, Western Union money transfers, Coinstar kiosks, and Citizen’s Bank services.
What is the address and contact number for Stop & Shop in Fairhaven?
Stop & Shop is located at 221 Huttleston Avenue, Fairhaven, MA 02719. The main phone number is +1 508-990-4500.
Are there other services related to money transfer near Stop & Shop Fairhaven?
Yes, Western Union services are available nearby at two locations close to Stop & Shop for convenient money transfer needs.
Where can I find ATM services near Stop & Shop Fairhaven?
There are Coinstar Bitcoin ATM kiosks and a TD Bank ATM located near Stop & Shop for convenient cash access and cryptocurrency transactions.
What nearby dining options are available close to Stop & Shop Fairhaven?
Nearby dining options include Jersey Mike's Subs for sandwiches, Brick Pizzeria Napoletana for pizza, Frontera Grill for Mexican cuisine, Uno Chicago Grill for pizza, and Flour Girls Baking Company for bakery and coffee.
What community and recreational facilities are near Stop & Shop Fairhaven?
Near Stop & Shop, you can visit Fairhaven Recreation Department for sports and fitness, Fairhaven Senior Center for community activities, Fairhaven Bike Path for outdoor activities, and Mayflower Rehab for medical rehabilitation.