Stop & Shop

3.9
886 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
221 Huttleston Avenue, Fairhaven, MA
02719, United States

Hours

Reviews

3.9
886 reviews
5 stars
365
4 stars
244
3 stars
150
2 stars
49
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor assistance.

Pricing Issues

Many customers found prices to be high compared to competitors, with complaints about inflated prices and poor value for money.

Store Cleanliness

Store cleanliness received mixed feedback; some praised the cleanliness while others reported dirty bathrooms and unstocked shelves.

Checkout Experience

Checkout experiences were often frustrating due to long lines, limited cashiers, and issues with self-checkout systems.

Product Quality

Concerns about product quality, particularly with produce and expired items, were frequently mentioned.
  • DC
    David Chosid
    Oct 17, 2025
    3.0
    It's stop and shop.
  • PT
    Paul Thomas
    Sep 23, 2025
    1.0
    Tried to buy a bag of chips. There was ONE cashier and 10-15 people in two lines at the self-checkout negotiating with each other as to who is next. NO staff available, no effort to try to improve the chaos at checkout. This sadly is what I have come to expect at Stop & Shop. I'll never go back.
  • JC
    Janine Carreau
    Sep 5, 2025
    2.0
    Pharmacy is great but the store is far too expensive
  • MF
    Miles Flynn
    Aug 7, 2025
    5.0
    Great customer service.
  • NW
    nancy waldron
    Jul 24, 2025
    1.0
    I went to Stop & Shop because I wasn’t feeling well and didn’t want to deal with the crowds at the more popular and reasonably priced market basket. My mistake. While checking out I presented my discount card and the cashier asked me if I had any coupons on my card. I responded that I didn’t know because I didn’t know what she was talking about. I had my card.., she responded with “well if you don’t know I certainly don’t”. I asked her to explain what she meant by coupons on my card at which she put her hand up in front of my face and shook her head no. Then she bent over the counter inspecting my walker and said oh it looked like you still had stuff in there. There was not. Then I went to the service desk to ask what she meant by coupons on my card and in about 15 seconds she explained that there was a kiosk where you could download coupons. Another ridiculous idea I already have a discount card now I have to take time to download coupons in order to get sale prices on other items??? When I said to the service person that it would have been nice if the cashier could have told me that she simply said have a nice day to dismiss me. Never, never again will I step foot in a stop and shop.

Frequently Asked Questions About Stop & Shop

What are the Stop & Shop Fairhaven store hours?

The Stop & Shop at 221 Huttleston Avenue, Fairhaven, MA is open Monday to Saturday from 6:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop Fairhaven offers delivery services for customer convenience.