Many customers reported slow service and unhelpful staff, with several instances of long wait times for food and drinks.
Food Quality
While some dishes received praise, many reviews highlighted that the food was overpriced and often mediocre, with complaints about specific items being poorly prepared.
Atmosphere
The atmosphere was generally well-received, with many customers enjoying the sports bar vibe and ambiance, particularly for watching games.
Staff Performance
Customer experiences with staff varied widely; while some praised individual servers for their attentiveness, others reported rude or unprofessional behavior from management and bartenders.
Pricing Concerns
Numerous reviews mentioned that the prices were high relative to the quality of food and service, leading to dissatisfaction among patrons.
AL
Amanda Lessard
Apr 15, 2023
5.0
Maria was the absolute best! The food was only a bonus ;-)
FM
frank miscioscia
Apr 13, 2023
5.0
We eat at On Deck frequently and have had Ali for our waitress quite often. The service she provides makes our visit to On Deck a pleasurable one. She’s friendly and welcoming - always with a smile. As busy as she is, she doesn’t miss a step. Our dinner order is always correct and comes to us in a timely manner. Ali is a wonderful waitress and On Deck made a great choice when they chose Ali to work there.
BP
beth petrycki
Jul 7, 2021
5.0
The portions are gigantic the food is delicious and the staff are incredibly friendly. We always end up with food to go because our eyes are bigger than our stomachs. We will always recommend the jumbo pretzel and the wings, but we’ve never had a bad meal there!!
LG
Layseylo Gaming
Sep 13, 2020
2.0
Waitress delivered beer to wrong table to start, ordered a crab cake burger that fell apart, wife had a lobster roll with chewy meat, high price does not reflect food quality at all. Maybe they regular beef burgers are better but from what we tried it was not good at all!
MG
Michael Graney
Dec 3, 2019
3.0
Food: I got the Patriot burger. Pro: It was 2 patties, special sauce (whatever it is, it's delicious) onions, lettuce and tomato. The burger was very very good. Con: For $17 I expected it to come with fries or tots. No side. Friend of mine got a milkshake. Said it was very good, just not worth $17.
Staff: Pro: Very attentive, friendly and food/drinks came out in a timely fashion. Con: I asked for no tomato, still got a tomato. Not a big deal but attention to detail should be taken at a place like this with prices like this.
Atmosphere: It's a typical sports bar with many TVs and better food. It is also much smaller than I expected so expect a wait if dining on a weekend (we waited 20 mins for table of 4 for lunch)
Overall: Truthfully I would rate this place 3.5 out of 5. The food was very good, but I was still a little hungry after. Fries would have completed the meal for me and felt worth the price. A sprite was $5 which seems steep for a soda. This was my first time eating at Encore. Since all the other restaurants are more expensive and upscale, I expected this place to be a little more inexpensive in comparison for the "every day people" over the high rollers Encore was built for. I probably will try somewhere else before going back.
What is the address and contact number of On Deck?
On Deck is located at 1 Broadway, Everett, MA 02149, USA. You can reach them at +1 857-770-3320.
Does On Deck offer dine-in and takeout options?
Yes, On Deck offers both dine-in and takeout options for customers.
What types of payment does On Deck accept?
On Deck accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Does On Deck serve alcohol and cocktails?
Yes, On Deck serves liquor, cocktails, beer, and wine.
Is On Deck wheelchair accessible?
Yes, On Deck has a wheelchair accessible entrance, parking, seating, and restrooms.
Does On Deck have free Wi-Fi for customers?
Yes, On Deck offers free Wi-Fi for its guests.
Can I watch sports at On Deck?
Yes, On Deck is suitable for watching sports, making it a great spot for sports enthusiasts.
What nearby places can I visit before or after dining at On Deck?
Nearby places include The Drugstore for convenience and souvenirs, Memoire Boston for nightlife and dancing, and Encore Sports Book for casino betting experiences.
Are there any nearby coffee shops close to On Deck?
Yes, nearby coffee shops include Bru, Dunkin', and the Garden Cafe, perfect for grabbing a coffee before or after your visit to On Deck.
What other dining options are near On Deck?
Nearby dining options include Lucky Pizza, Rare Steakhouse, Oyster Bar, Cheese Meet Wine, and Fratelli for a variety of food experiences.