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McDonald's

3.8
(2574 reviews)

Business Details

128 Broadway, Everett, MA
02149, United States
(617) 387-8625
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
128 Broadway, Everett, MA
02149, United States

Hours

Reviews

3.8
2,574 reviews
5 stars
1,202
4 stars
487
3 stars
375
2 stars
142
1 star
368

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, particularly in the drive-thru, with multiple instances of orders being incorrect or incomplete.

Food Quality

Feedback on food quality was mixed, with some customers enjoying hot fries and ice cream, while others complained about cold or poorly prepared items.

Cleanliness and Environment

Several reviews praised the cleanliness and pleasant environment of the restaurant, noting it as one of the cleanest McDonald's they had visited.

Staff Behavior

There were numerous complaints about rude or unprofessional behavior from staff, including managers, leading to a negative customer experience.
  • GP
    Giovan Pascal
    Feb 11, 2026
    1.0
    I Love Making Chicken And Barbecue Sandwiches And Milkshake And Scones And Free Toy September 1,2005 And Earing $10,000 Ten-thousand Dollars Awards.
  • 2S
    2 Alien 4 Earth 2 Human 4 Space
    Jan 26, 2026
    5.0
    Fries and nuggets were HOT! In a good way.
  • RM
    Robert Mcneal
    Jan 22, 2026
    5.0
    Great service another really good place for deliveries Again be familiar with Everett and also may deliver to Somerville from there or Charlestown
  • RC
    Robert Clifford
    Jan 6, 2026
    3.0
    I hate McDonald's except for breakfast and coffee
  • JD
    Junysmar Dias Duarte
    Jan 1, 2026
    1.0
    I waited for over an hour in the drive-thru only to not be served. If you can't manage the establishment properly, just close it!

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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