Nestled in the picturesque town of Edgartown stands Ben and Bill's of Edgartown, a beloved ice cream shop that offers 26 luscious flavors, crafted with the finest ingredients. From dairy-free and vegan ice creams to creamy yogurts, each scoop is a testament to their dedication to taste and quality. Chocolate lovers and candy enthusiasts will also delight in their exquisite selections, and soon, the addition of saltwater taffy promises an irresistible sweet treat. With a convenient location on Dock Street and a main store on Circuit Avenue in Oak Bluffs, Ben and Bill's of Edgartown is a must-visit for a joyful and delicious escape.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.