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McDonald's

3.2
(498 reviews)

Business Details

121 N Hampton St, Easthampton, MA
01027, United States
(413) 527-5526
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 N Hampton St, Easthampton, MA
01027, United States

Hours

Reviews

3.2
498 reviews
5 stars
145
4 stars
97
3 stars
80
2 stars
51
1 star
118

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently experienced long wait times, both in the drive-thru and inside the restaurant.

Food Quality

Several reviews mentioned food being served cold, overcooked, or not fresh.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant and restrooms.

Staff Attitude

While some employees were praised for their friendliness, others were described as indifferent or unhelpful.
  • JJ
    Johnathan
    Feb 8, 2026
    1.0
    This may be one of the worst McDonald’s in the entire country. The food is NEVER made correctly. I can’t count how many times I’ve ordered a double cheeseburger ONLY KETCHUP, only to open it and find it covered in onions. Can’t count how many times the food has tasted like it was made 4 hours prior. Management doesn’t seem to care, the employees obviously don’t care…do not frequent this business
  • BC
    Bow Chuong
    Jan 16, 2026
    2.0
    McDonald's is good for McDonald's. But when I order a mcdonald's steak sandwich ain't got something else pretty upsetting
  • AR
    Austin Reilly
    Dec 31, 2025
    1.0
    Just got a mcchicken and they didn’t even give it to me, they gave my friends cold fries and chicken nuggets
  • DO
    Dan O
    Nov 13, 2025
    1.0
    We would order from time to time at this location and numerous times they would mess up an order that didn’t have modifications. 2 cheeseburger meal that comes with condiments and additions to it when not asked for. Workers here clearly do not care. Manage better.
  • BT
    Beth Thompson
    Oct 22, 2025
    1.0
    Womens restroom in the Easthamton MA location has the deoderizing spray mounted low by the sink so the occupant washing hands or a child standing by the sink can be sprayed with an aerosol. I think higher placement would keep everyone safe from being sprayed. A child could get that right in the face.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 121 N Hampton St, Easthampton, MA?

McDonald's at 121 N Hampton St, Easthampton, MA is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open Monday through Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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