Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers consistently experienced long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned food being served cold, overcooked, or not fresh.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant and restrooms.
Staff Attitude
While some employees were praised for their friendliness, others were described as indifferent or unhelpful.
JJ
Johnathan
Feb 8, 2026
1.0
This may be one of the worst McDonald’s in the entire country. The food is NEVER made correctly. I can’t count how many times I’ve ordered a double cheeseburger ONLY KETCHUP, only to open it and find it covered in onions. Can’t count how many times the food has tasted like it was made 4 hours prior. Management doesn’t seem to care, the employees obviously don’t care…do not frequent this business
BC
Bow Chuong
Jan 16, 2026
2.0
McDonald's is good for McDonald's. But when I order a mcdonald's steak sandwich ain't got something else pretty upsetting
AR
Austin Reilly
Dec 31, 2025
1.0
Just got a mcchicken and they didn’t even give it to me, they gave my friends cold fries and chicken nuggets
DO
Dan O
Nov 13, 2025
1.0
We would order from time to time at this location and numerous times they would mess up an order that didn’t have modifications. 2 cheeseburger meal that comes with condiments and additions to it when not asked for. Workers here clearly do not care. Manage better.
BT
Beth Thompson
Oct 22, 2025
1.0
Womens restroom in the Easthamton MA location has the deoderizing spray mounted low by the sink so the occupant washing hands or a child standing by the sink can be sprayed with an aerosol. I think higher placement would keep everyone safe from being sprayed. A child could get that right in the face.
What are the regular opening hours for McDonald's at 121 N Hampton St, Easthampton, MA?
McDonald's at 121 N Hampton St, Easthampton, MA is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open Monday through Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.
What delivery services does McDonald's at this location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order through their official delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's mobile app available on the Apple App Store and Google Play Store.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there WiFi available at this McDonald's in Easthampton?
Yes, free WiFi service is available at this location.
What should I know about the menu and pricing at this McDonald's?
McDonald's offers a variety of menu options with quality ingredients at an affordable price range categorized as low-cost (price range ONE). You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby points of interest around McDonald's at 121 N Hampton St?
Nearby places include UPS Access Point location for shipping needs, fuel and convenience stores like F.L. Roberts and Nouria, and car services such as Golden Nozzle Car Wash and Easthampton Tire & Auto Repair.
Are there other food and beverage options near this McDonald's?
Yes, nearby options include Dunkin' for coffee and donuts, Starbucks for café beverages, Burger King for fast food burgers, Tong Sing for Chinese cuisine, and Papa George Pizza for Italian food.
What nearby services can be useful for visitors going to McDonald's?
Visitors can access banking services at Bank of America ATM, purchase essentials at CVS Pharmacy and CVS Beauty, or get grooming services at GROOM Barbershop and Pawlished by Megan pet groomer.
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