Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
484 reviews
5 stars
143
4 stars
96
3 stars
80
2 stars
50
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Several reviews mentioned food being served cold, overcooked, or incorrect, with specific complaints about stale items.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant and restrooms, with some describing it as filthy.
Staff Friendliness
Despite service issues, some reviews highlighted friendly and helpful staff members who provided good customer service.
Order Accuracy
A recurring theme was the frequent mistakes with orders, including missing items and incorrect food.
- DODan ONov 13, 20251.0We would order from time to time at this location and numerous times they would mess up an order that didn’t have modifications. 2 cheeseburger meal that comes with condiments and additions to it when not asked for. Workers here clearly do not care. Manage better.
- BTBeth ThompsonOct 22, 20251.0Womens restroom in the Easthamton MA location has the deoderizing spray mounted low by the sink so the occupant washing hands or a child standing by the sink can be sprayed with an aerosol. I think higher placement would keep everyone safe from being sprayed. A child could get that right in the face.
- AOallison orcuttOct 14, 20251.0not giving me the amount of monopoly cards i should be getting 👎🏻
- TJTiffany JarrettSep 29, 20251.0Disgusting!!
- MDMatt DiPotoSep 6, 20252.0Got 2 orders of small fries which were served hot and crispy, a plain double cheeseburger which was overcooked but made correctly and then a mcchicken that didn’t have any mayo on it. Wasn’t the best experience this time
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 121 N Hampton St, Easthampton, MA?
McDonald's at 121 N Hampton St, Easthampton, MA is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open Monday through Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.
What delivery services does McDonald's at this location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order through their official delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's mobile app available on the Apple App Store and Google Play Store.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there WiFi available at this McDonald's in Easthampton?
Yes, free WiFi service is available at this location.
What should I know about the menu and pricing at this McDonald's?
McDonald's offers a variety of menu options with quality ingredients at an affordable price range categorized as low-cost (price range ONE). You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby points of interest around McDonald's at 121 N Hampton St?
Nearby places include UPS Access Point location for shipping needs, fuel and convenience stores like F.L. Roberts and Nouria, and car services such as Golden Nozzle Car Wash and Easthampton Tire & Auto Repair.
Are there other food and beverage options near this McDonald's?
Yes, nearby options include Dunkin' for coffee and donuts, Starbucks for café beverages, Burger King for fast food burgers, Tong Sing for Chinese cuisine, and Papa George Pizza for Italian food.
What nearby services can be useful for visitors going to McDonald's?
Visitors can access banking services at Bank of America ATM, purchase essentials at CVS Pharmacy and CVS Beauty, or get grooming services at GROOM Barbershop and Pawlished by Megan pet groomer.