A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers reported poor and rude customer service experiences, particularly at the registers and deli.
Cleanliness
While some customers noted the store was clean, others reported issues with restrooms and overall store maintenance.
Product Quality
Several reviews highlighted concerns about the freshness and quality of meat and produce, with instances of rancid items and mold.
Store Experience
Customers expressed frustration with self-checkout systems and the layout of the store, indicating a need for improvement in convenience and efficiency.
Pricing
Feedback indicated that many customers found prices to be high, leading them to consider shopping at competitors.
F1
Fw.patience___ 13
Nov 3, 2025
1.0
Brain the manager of this stop & shop will watch and follow you through the whole store all the way till check out just because he thinks you are stealing. He will make you feel uncomfortable with dirty looks and stares. I will from now on be spending my money across the street at the big Y where you feel welcomed.
HP
Honest person
Oct 30, 2025
1.0
I usually like shopping at this Stop & Shop, but the restroom is in very poor condition and really needs maintenance. Itβs unpleasant to see it like this β such a restroom feels disrespectful to customers. I hope the management takes action soon.
VB
Violet B
Oct 16, 2025
5.0
Groceries
CM
Christa Marie
Oct 11, 2025
5.0
I really enjoy shopping here. They have some great ethnic and organic items. The employees here are very nice as well. I actually look forward to stopping here on my way home from work. Great place π
What are the operating hours of Stop & Shop in East Longmeadow, MA?
Stop & Shop in East Longmeadow is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services to customers.
What loyalty program does Stop & Shop offer and what are its benefits?
Stop & Shop offers the GO Rewards loyalty program which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop in East Longmeadow?
Yes, customers can shop online for delivery or pickup at Stop & Shop.
What community initiatives is Stop & Shop involved in?
Stop & Shop is committed to fighting hunger through its School Food Pantry Program, ensuring no student goes to school hungry.
What services are available at Stop & Shop in East Longmeadow?
Services at Stop & Shop include Peapod, SCAN IT! Mobile, RedBox, UPromise, A+ Bonus Bucks, Western Union, Order It!, Coinstar, and Citizen's Bank.
Are there any convenient services nearby for financial transactions?
Yes, nearby financial services include Coinstar Kiosk - Bitcoin ATM, Coinme currency exchange, Western Union money transfer, and Citizens Supermarket Branch bank.
What are some nearby health services near Stop & Shop?
Nearby health facilities include Gentle Dental East Longmeadow, Sonic Urgent Care, Aspen Dental, MyEyeDr., and doctor Kim McGillicuddy.
What fitness and recreational venues are close to Stop & Shop?
Nearby fitness venues include Orangetheory Fitness East Longmeadow and Pure Barre. For recreation, Painting with a Twist auditorium is also nearby.
What nearby places can I visit for entertainment and shopping after shopping at Stop & Shop?
You can visit Redbox for rentals, GameStop and Heritage Park Plaza - GameStop for video games, Dollar Tree for discount shopping, Party City for party supplies, and Edible Arrangements for gifts and florals.