Stop & Shop

4.1
786 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
470 North Main Street, East Longmeadow, MA
01028, United States

Hours

Reviews

4.1
786 reviews
5 stars
428
4 stars
179
3 stars
80
2 stars
37
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude customer service experiences, particularly at the registers and deli.

Cleanliness

While some customers noted the store was clean, others reported issues with restrooms and overall store maintenance.

Product Quality

Several reviews highlighted concerns about the freshness and quality of meat and produce, with instances of rancid items and mold.

Store Experience

Customers expressed frustration with self-checkout systems and the layout of the store, indicating a need for improvement in convenience and efficiency.

Pricing

Feedback indicated that many customers found prices to be high, leading them to consider shopping at competitors.
  • F1
    Fw.patience___ 13
    Nov 3, 2025
    1.0
    Brain the manager of this stop & shop will watch and follow you through the whole store all the way till check out just because he thinks you are stealing. He will make you feel uncomfortable with dirty looks and stares. I will from now on be spending my money across the street at the big Y where you feel welcomed.
  • HP
    Honest person
    Oct 30, 2025
    1.0
    I usually like shopping at this Stop & Shop, but the restroom is in very poor condition and really needs maintenance. It’s unpleasant to see it like this β€” such a restroom feels disrespectful to customers. I hope the management takes action soon.
  • VB
    Violet B
    Oct 16, 2025
    5.0
    Groceries
  • CM
    Christa Marie
    Oct 11, 2025
    5.0
    I really enjoy shopping here. They have some great ethnic and organic items. The employees here are very nice as well. I actually look forward to stopping here on my way home from work. Great place 😊
  • CK
    Chris K
    Oct 7, 2025
    5.0
    Very Clean Store Workers Are Polite

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in East Longmeadow, MA?

Stop & Shop in East Longmeadow is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services to customers.