Panera Bread

4.0
489 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

450 North Main Street, East Longmeadow, MA
01028, United States
(413) 525-8006
https://www.panerabread.com/en-us/cafe/locations/ma/east-longmeadow/450-north-main-street
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread East Longmeadow is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
450 North Main Street, East Longmeadow, MA
01028, United States

Hours

Reviews

4.0
489 reviews
5 stars
247
4 stars
117
3 stars
59
2 stars
17
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about stale items, incorrect orders, and poor ingredient quality, particularly with sandwiches and salads.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff interactions, long wait times, and inadequate staffing during busy hours.

Cleanliness

Several customers noted cleanliness issues, particularly with food handling and the dining area, which detracted from their overall experience.

Pricing Concerns

Many customers felt that the prices were too high for the portion sizes and quality of food received, leading to dissatisfaction.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
  • OV
    Oreste Varela
    Nov 8, 2025
    5.0
    Food you crave. Always delicious. Staff are professional, friendly and courteous. The manager, Marco (?), is the best!!
  • PB
    Pat Burke
    Oct 10, 2025
    5.0
    Easy to order. Plenty of parking. Order was out and ready for pickup on time. The orange scone and asiago bages were fresh and delicious.
  • AA
    Afia AlJanabi
    Oct 8, 2025
    2.0
    I ordered soup and salad ,the salad It was shriveled and old. Please do not give customers stale merchandise. I wish there was some oversight on this matter. We pay a sum of money to buy this food, and it is not our fault that your merchandise is spoiled and you sell it to us.
  • CW
    Craig Watson
    Oct 1, 2025
    5.0
    One bowl of chili and one of autumn squash soup. Both were terrific.
  • CC
    Chang
    Sep 25, 2025
    3.0
    Hopefully this reached to whom it may concern. I was emailed a survey, but I was unable to complete the survey but overall service with the staff. They’re pretty nice. I just don’t like the idea that the pastry the bread were out where flies can pitch on it. That’s very unsanitary that should be all be covered as we know it fly does leave droppings on your food so you should cover your food. Thank you.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in East Longmeadow accept reservations?

No, Panera Bread East Longmeadow does not accept reservations.

What meals are served at Panera Bread East Longmeadow?

They serve breakfast, lunch, brunch, and dinner.