Dunkin'

Reviews

• HP

  Harley Peterson

  1 day ago
  1.0
  I honestly don’t even know why I keep giving this Dunkin another chance, because every single visit reminds me exactly why I shouldn’t. It is hands down the most consistently disappointing place I’ve ever been to, and somehow they still manage to get worse every time. I swear, it doesn’t matter if I go in the morning, afternoon, or late at night—this place never gets my order right. Ever. It’s almost impressive how reliably they mess up. You could hand them a written list, repeat it three times, point directly at the menu, and they will still manage to give you something that’s not even remotely close to what you asked for. How is it even possible for a place that opens early in the morning to already be out of half their menu by 8 AM? I walked in expecting basic breakfast items, and of course they’re “sorry, we don’t have croissants… sorry, we’re out of bagels…” Like seriously, at eight in the morning? What exactly did you sell out of already—your ambition? It’s the same story every single time: they never have what I came for, never have the items that are supposed to be staples, and never seem remotely prepared for the fact that, shocker, people come to Dunkin for breakfast. I’m convinced this location opens its doors every day with nothing but vibes and wishful thinking. And the absolute best part is that they always apologize—every single visit—“Sorry about that!” “Sorry, we’re out!” “Sorry for the inconvenience!” At this point the word sorry means absolutely nothing coming from them, because if they actually cared, they’d fix the problem instead of repeating the same apology like robots stuck on a loop. Saying “sorry” isn’t customer service when the issue never changes; it’s just noise. Honestly, what’s the point of apologizing for messing up if you never do anything to stop messing up? I’d respect them more if they just said, “Yeah, we don’t know what we’re doing,” because at least that would be honest. This Dunkin is the only place I know that can be open for two hours and already function like it’s the end of a disaster shift, and until they learn how to stay stocked even once, they can keep their endless apologies—they’re worth about as much as the croissants and bagels they never have: nothing. The staff? I don’t know if they’re exhausted, untrained, or just actively trying to set a world record for “Least Effort Put Into a Job,” but the energy in there is… chaotic, to put it nicely. Half the time they look annoyed that customers even showed up. The other half, they’re just moving at a pace I can only describe as “glacial,” except slower. Waiting for a simple coffee should not feel like aging into a different decade. I’ve literally stood there watching three people stare at a screen, unsure of who’s doing what, while orders pile up like a traffic jam. And the environment? Oh my god. The vibe inside is BAD. It feels tense, disorganized, and just miserable overall. The line moves slow, the drinks come out slower, and every time you think maybe—maybe—today will be the day they get it right, they hand you the exact opposite of what you ordered, like they’re doing it out of spite. Hot instead of iced, iced instead of hot, the wrong sandwich, the wrong size, missing items—you name it. If there’s a way to mess something up, this Dunkin has already mastered it. Honestly, I’m at the point where I could flip a coin to choose between “they’ll mess it up” and “they’ll REALLY mess it up,” and I’d win every time. It makes absolutely no sense how a place that literally only has to make coffee and warm up food can be this consistently terrible. If this Dunkin has anything, it’s consistency—consistently slow, consistently wrong, and consistently disappointing. I’m only writing this because I’ve finally hit my limit. I cannot keep sacrificing my time, money, and sanity on a place that clearly does not care at all. Walking in feels like gambling, except the odds of winning are zero. I genuinely wish I could put zeros stars because even 1 is WAY to generous for the memories this dunkin as gave to me.
• PR

  Petty Racing

  Nov 5, 2025
  1.0
  don’t come here 7 AM through 11 AM You’ll be waiting for your order for 20 to 30 minutes. Made me late for work and I didn’t even get my coffee. These people are slow
• RR

  Roman Radkovets

  Sep 28, 2025
  1.0
  See the avocado toast I got today, speaks for itself
• GG

  Greg

  Sep 25, 2025
  1.0
  I’ve never had a problem here before. Been coming for ten plus years. For the last three weeks the manager has told me that because it’s Thursday they are out of my favorite type of coffee. They are clearly aware that they run out on Thursday and this is not corrected. I loved coming here but now I have to go to a whole different Dunkin on Thursday because the manager doesn’t know how to adjusting ingredient ordering
• SR

  Scott Ryan

  Sep 20, 2025
  1.0
  This Dunkin’ is extremely poorly staffed. The employees clearly haven’t been trained properly. They don’t seem to know how to make drinks, they look confused the entire time, and often forget what they’re making halfway through. On top of that, they complain out loud about each other which makes the whole experience uncomfortable. What a mess.

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