Business Details
About
Mexican Restaurant
Chipotle East Longmeadow is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
370 reviews
5 stars
162
4 stars
60
3 stars
31
2 stars
27
1 star
90
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were consistent complaints about portion sizes being small and ingredients being stale or of poor quality.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful, leading to a negative dining experience.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, overflowing trash, and unsanitary food preparation areas.
Order Accuracy
Many customers reported issues with incorrect orders, both for in-store and online purchases, leading to frustration and dissatisfaction.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and overall operational inefficiencies.
- ASashley scottNov 6, 20251.0Barely any chicken. Place was absolutely disgusting and dirty couldn't even eat.My food, hopefully a manager will reach out
- GSGregory SteeleSep 7, 20255.0Good food. Cheese looks like spaghetti but its cool 😎
- WMWanderson Teodoro MillerAug 18, 20255.0Excelente
- MMMiller MurphyAug 14, 20251.0Place is going downhill. Was given the wrong order, employees down acknowledge you if you are picking up an order. Found small pieces of food that was transferred into my bowl that were not what I ordered
- IZIlyse Ben ZagmiAug 10, 20252.0Regular old chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in East Longmeadow serve?
Chipotle in East Longmeadow offers customizable Mexican-style fast casual menu items such as burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in East Longmeadow?
Chipotle East Longmeadow is open daily from 10:45 AM to 11:00 PM.
Does Chipotle East Longmeadow offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order food online from Chipotle East Longmeadow?
You can order online through the official Chipotle website or their app using the provided quick links.
What is the address and contact information for Chipotle Mexican Grill in East Longmeadow?
The restaurant is located at 42 Center Square, Hampden, East Longmeadow, MA 01028. You can reach them by phone at +1 413-525-1059 or email ma.3334.Elongmeadow@chipotle.com.
Does Chipotle East Longmeadow accept credit cards and offer gift cards?
Yes, they accept credit cards and also provide gift cards, catering, and other online ordering services.
Where can I find Chipotle East Longmeadow on social media?
You can find them on Facebook at ChipotleEastLongmeadow, on Instagram as @chipotle, Twitter @ChipotleTweets, LinkedIn, Pinterest, and YouTube on channel 'chipotle'.
What nearby restaurants can I visit before or after dining at Chipotle East Longmeadow?
Nearby you can visit Center Square Grill, a bar and grill offering American food, and Spoleto, which serves Italian cuisine, perfect for exploring different dining options in the area.
Are there nearby amenities to Chipotle East Longmeadow for convenience or errands?
Yes, nearby amenities include Walgreens for pharmacy and convenience needs, TD Bank ATM for banking, and Mattress Firm for furniture shopping, making it convenient to combine meals with errands.
If I'm visiting the East Longmeadow Public Library or Meadows Health Center, is Chipotle a convenient dining option?
Definitely; Chipotle Mexican Grill is close to both the East Longmeadow Public Library and Meadows Health Center, making it a convenient spot for a meal before or after your visit to these locations.