Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, or overwhelmed.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, particularly in the drive-thru.
Cleanliness and Hygiene
Several reviews mentioned unsanitary conditions and concerns about food hygiene, including moldy food and dirty facilities.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
Food Quality
The quality of food was inconsistent, with reports of stale items, incorrect preparation, and overall dissatisfaction with the meals.
ER
Eren Ragusa
4 days ago
1.0
Trying to be forgiving but it’s so annoying because of the expense. Many times i’ve ordered online and had missing items or the completely wrong order. When i go through the drive thru, burgers come with incorrect ingredients and drinks are not filled completely. Go to another mcdonald’s if you can, just too many mistakes.
TB
teddy biron
Feb 24, 2026
5.0
A great place for me to get my large Diet Coke. It’s the only McDonalds I’ve encountered with paper straws which is bizarre
MC
Max Casey
Feb 22, 2026
1.0
Girl is rude to you after scanning code for drink and gesturing her hands like “ok so DRINK WHAT DO YOU WANT” in her head
Only to hand you an empty cup moments later so it didn’t matter what drink you told her because you get an empty cup and an attitude
TP
Toby F. Photography
Feb 9, 2026
3.0
go to this location fairly often, so I know it pretty well. The food is usually what you’d expect from McDonald’s and the drive-thru is often reasonably quick. Unfortunately, the staff can come across as unfriendly or stressed, which takes away from the overall experience.
Orders are usually correct, but quality can vary a bit during busy times. It’s okay for a quick stop, but there’s definitely room for improvement in customer service.
LW
Laura Warren
Feb 8, 2026
2.0
How do you mess up one small order? Got a happy meal for my kid. Asked for a plain cheeseburger, get home, it’s not plain. Into the trash it goes. Also asked for fries instead of apples, and they didn’t replace it. Just didn’t give apples. Their prices have gone up and the food and service has gone downhill. A bunch of kids in there who can’t handle simple instructions.
What are the regular operating hours for McDonald's at 263 E Main St, East Falmouth?
The McDonald's at 263 E Main St, East Falmouth is open daily from 5:00 AM to 2:00 AM, with extended hours until 4:00 AM on Fridays and 24 hours on Saturdays.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 2:00 AM Monday through Thursday and Sunday, extends to 4:00 AM on Friday, is open 24 hours on Saturday, and from 4:00 AM to 2:00 AM on Sunday.
Does this McDonald's offer delivery service and what are its delivery hours?
Yes, McDonald's offers delivery from 6:00 AM to 1:30 AM every day through their online ordering service.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android, accessible via https://apps.apple.com/us/app/mcdonalds/id922103212 and https://play.google.com/store/apps/details?id=com.mcdonalds.app respectively.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers a drive-thru service.
What services does McDonald's at this location provide?
It offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby dining options close to McDonald's at 263 E Main St?
Yes, nearby dining options include Thai Kitchen Falmouth, known for Thai cuisine, and Subway, a sandwich shop offering quick meals.
What nearby stores or services can I visit after dining at McDonald's?
You can visit Crane Appliance for appliances, Sleepy's The Mattress Professionals for furniture, or Cape Cod Healthcare Urgent Care for medical needs, all conveniently close to McDonald's.
Are there any recreational places near McDonald's where I can relax after a meal?
Yes, Teaticket Park is nearby and provides a relaxing outdoor setting to enjoy after your meal at McDonald's.
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