McDonald's

3.3
912 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
263 E Main St, East Falmouth, MA
02536, United States

Hours

Reviews

3.3
912 reviews
5 stars
299
4 stars
174
3 stars
163
2 stars
78
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Staff Attitude

Many reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Food Quality

There were complaints about food being stale, cold, or improperly prepared, with some customers experiencing food safety concerns.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Inconsistent Availability

Customers expressed frustration over the restaurant not adhering to posted hours and frequently running out of menu items.
  • HR
    Honest Reviewer
    2 days ago
    3.0
    Nicer McDonald's .. but McDonald's as a company prices are way too high in comparison to quality
  • AK
    Abby Kelly
    Nov 16, 2025
    1.0
    Constantly closing literal hours ahead of schedule- dealing with DoorDash after this place closes early sucks.
  • BR
    BRENDA R
    Nov 3, 2025
    1.0
    The handling of drinks (fingers inside cups & lids ) isn't appropriate & when I asked for a different drink it went downhill. I didn't take the food & they refused a refund or a receipt. I refused to leave the drive thru without the refund or receipt so they called the police who did get the receipt. This was unnecessary Hygiene isn't negotiable at any price. Hard pass
  • BP
    Bruce Philp
    Oct 23, 2025
    1.0
    We decided to coming into the Mac Donald’s vs using drive through. What is typically 5 to 10m to get your food took over 30m. In person customers do not have the same priority as drive through customers, which is disappointing. When I complained, I was told they don’t have enough staff, however they can still serve drive through customers in reasonable time. Last time we visit this place!!!!
  • AF
    alexander fleming
    Oct 15, 2025
    1.0
    Does not maintain posted hours. Supposedly open at 5am but not open until 20 after six per the person at the drive thru

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 263 E Main St, East Falmouth?

The McDonald's at 263 E Main St, East Falmouth is open daily from 5:00 AM to 2:00 AM, with extended hours until 4:00 AM on Fridays and 24 hours on Saturdays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:00 AM to 2:00 AM Monday through Thursday and Sunday, extends to 4:00 AM on Friday, is open 24 hours on Saturday, and from 4:00 AM to 2:00 AM on Sunday.