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McDonald's

3.3
(928 reviews)

Business Details

263 E Main St, East Falmouth, MA
02536, United States
(508) 548-3872
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
263 E Main St, East Falmouth, MA
02536, United States

Hours

Reviews

3.3
928 reviews
5 stars
303
4 stars
176
3 stars
164
2 stars
80
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, or overwhelmed.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, particularly in the drive-thru.

Cleanliness and Hygiene

Several reviews mentioned unsanitary conditions and concerns about food hygiene, including moldy food and dirty facilities.

Speed of Service

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.

Food Quality

The quality of food was inconsistent, with reports of stale items, incorrect preparation, and overall dissatisfaction with the meals.
  • ER
    Eren Ragusa
    4 days ago
    1.0
    Trying to be forgiving but it’s so annoying because of the expense. Many times i’ve ordered online and had missing items or the completely wrong order. When i go through the drive thru, burgers come with incorrect ingredients and drinks are not filled completely. Go to another mcdonald’s if you can, just too many mistakes.
  • TB
    teddy biron
    Feb 24, 2026
    5.0
    A great place for me to get my large Diet Coke. It’s the only McDonalds I’ve encountered with paper straws which is bizarre
  • MC
    Max Casey
    Feb 22, 2026
    1.0
    Girl is rude to you after scanning code for drink and gesturing her hands like “ok so DRINK WHAT DO YOU WANT” in her head Only to hand you an empty cup moments later so it didn’t matter what drink you told her because you get an empty cup and an attitude
  • TP
    Toby F. Photography
    Feb 9, 2026
    3.0
    go to this location fairly often, so I know it pretty well. The food is usually what you’d expect from McDonald’s and the drive-thru is often reasonably quick. Unfortunately, the staff can come across as unfriendly or stressed, which takes away from the overall experience. Orders are usually correct, but quality can vary a bit during busy times. It’s okay for a quick stop, but there’s definitely room for improvement in customer service.
  • LW
    Laura Warren
    Feb 8, 2026
    2.0
    How do you mess up one small order? Got a happy meal for my kid. Asked for a plain cheeseburger, get home, it’s not plain. Into the trash it goes. Also asked for fries instead of apples, and they didn’t replace it. Just didn’t give apples. Their prices have gone up and the food and service has gone downhill. A bunch of kids in there who can’t handle simple instructions.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 263 E Main St, East Falmouth?

The McDonald's at 263 E Main St, East Falmouth is open daily from 5:00 AM to 2:00 AM, with extended hours until 4:00 AM on Fridays and 24 hours on Saturdays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:00 AM to 2:00 AM Monday through Thursday and Sunday, extends to 4:00 AM on Friday, is open 24 hours on Saturday, and from 4:00 AM to 2:00 AM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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