Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
254 reviews
5 stars
154
4 stars
44
3 stars
22
2 stars
10
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report poor service and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, both in-store and through delivery services.
Cleanliness
Several reviews mention cleanliness issues, particularly in the bathrooms and food preparation areas.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report stale or poorly prepared items.
Staff Efficiency
While some customers appreciate the quick service during busy hours, others report long wait times and slow service.
- EEElizabeth EchevarriaDec 19, 20251.0Extremely poor customer service. I ordered through the app and they didn't include half the order. They said they were checking the cameras when I stated half the order was missing. The manager refused to give his name and said he couldn't reimburse me through the app that I had to go in person. The manager then stated that he didn't have access to the app. He then stated his name was too long to give me and that I couldn't spell it. He then said it was too busy for him to speak to me. I am headed there in person. FYI: This was a surprise breakfast for school children
- AAAndré AquinoOct 21, 20251.0I tried many times, but I give up!! They never understand English, if you order by mobile they do your wrong order, if you order in person they give you a wrong order!!! TERRIBLE!!!
- DHDione HeaveyOct 17, 20255.0Customer service A+++
- VSVye SoutoOct 16, 20251.0Garbage service, good luck getting anything you actually ordered.
- STStephen TAug 17, 20253.0Staff, isn't that friendelete on multiple politicians? They've served me the wrong order. Thank you. They leave expresso out for a long period of time and it don't matter whether you have a small meeting here or a lodge that you just put whatever they want in your coffee for espresso. Today today it's over 85° and I asked for a little bit of sink water and they gave me water out of a metal cup that had spoons in it that they were stirring coffee I with. The walk the water was cloudy and he wanted me to give it to my dog
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in East Boston, MA?
Dunkin' East Boston is open every day from 4:00 AM to 9:00 PM for customers to enjoy their coffee and breakfast items.
Does Dunkin' East Boston offer delivery and curbside pickup services?
Yes, Dunkin' East Boston offers both delivery and curbside pickup services for customer convenience.
Where is Dunkin' located in East Boston?
Dunkin' is located at 34 William Kelly Square, #34, East Boston, MA 02128, next to Payless.
What special holiday drinks can I try at Dunkin' East Boston?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead through a mobile app for Dunkin' East Boston?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab and go experience.
What types of meals does Dunkin' East Boston serve?
Dunkin' East Boston serves breakfast, lunch, and brunch, featuring coffee, espresso, breakfast sandwiches, and donuts.
Is Dunkin' East Boston family-friendly and suitable for children?
Yes, Dunkin' East Boston welcomes families and children and offers vegetarian options.
Are there nearby banks where I can withdraw money close to Dunkin' East Boston?
Yes, nearby banks include Chase Bank, Citizens, and East Boston Savings Bank, convenient for customers needing banking services close to Dunkin'.
What nearby dining options are available around Dunkin' East Boston?
Nearby restaurants include Restaurant Montecristo (Mexican/Latin American), La Gran Manzana (Brazilian bar and restaurant), The Pizza Shuttle (Italian), and Harbor Pacific (Chinese), offering a variety of cuisines for customers to explore before or after visiting Dunkin'.
Are there any entertainment or leisure venues near Dunkin' East Boston?
Yes, customers can enjoy nearby attractions such as Central Park Lanes, a bowling alley and concert venue, ideal for leisure activities close to Dunkin'.