Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
594 reviews
5 stars
253
4 stars
102
3 stars
58
2 stars
44
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 10 minutes for their orders.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative customer experiences.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong drinks.
Coffee Quality
Several reviews mentioned poor coffee quality, describing it as weak or watered down.
Staffing Issues
Customers noted that the location is often understaffed, contributing to long wait times and poor service.
- BSBrandon StoneNov 17, 20251.0This is the worst location in Boston. Extremely long wait times, no response approaching the drive through, incorrect orders, burnt food, rude staff, and an organizational mess. I have visited this establishment multiple times and they are consistently a disaster.
- RTRachael ThorneNov 16, 20251.0Literally the worst Dunkin I have ever been too ! I paid for 2 doughnuts a sausage egg and cheese and a black ice coffee. I sat there for 25 minutes for a black ice coffee and my receipt said black ice coffee! They stated it was an iced latte and it was not ! Doughnuts done ! Sausage egg and cheese done ! NO ice coffee the simplest one ! And if I waited it would have been close to 40 min for my black iced coffee. I left without it and they kept my money for it. I don’t think the staff could have cared less they were moving super slow while their line grew ! Worst Dunkin ever
- MCMilton CalderonOct 25, 20251.0This particular Dunkin Donuts serves watered down coffee. It seems that management ignores these reviews since they do nothing about it. There were 2 of us trying to get coffee that didn't taste like water. The other guy actually said, that's why I don't like coming in to this DD. Coffee tastes horrible. DD locations: Do better! I will not be coming back anytime soon
- CGChristian GonzalezOct 18, 20251.0This place sucks , 30 minutes and still no cold brew yet that i ordered
- RERoyal EvansOct 18, 20251.0The guy that took my drive thru order was rude . He kept talking over me and repeating back the wrong order. Then when I finally got my food after waiting at the window tens mins … this is what i got . A burnt croissant egg and cheese. Thanks for the terrible experience.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in East Boston?
Dunkin' in East Boston is open daily from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' East Boston offers both delivery and curbside pickup services, with delivery hours from 5:00 AM to 8:30 PM.
What special holiday beverages are available at Dunkin' East Boston?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at the Dunkin' East Boston location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a quick grab-and-go experience.
What meals are served at Dunkin' East Boston?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What types of food and beverages is Dunkin' known for at this location?
Dunkin' East Boston is known for espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' East Boston have a drive-thru service?
Yes, this Dunkin' location has a drive-thru service available for customer convenience.
Are there any nearby public transportation options or landmarks around Dunkin' East Boston?
Nearby you can find the Chelsea Business Strong Program and the CoinMover Bitcoin ATM, which may be useful points of reference or stops before or after your visit to Dunkin'.
What nearby dining options are available around Dunkin' East Boston?
Near Dunkin', there are several dining options including Great Chef Chinese Food Orient, New Saigon Vietnamese Restaurant, Crush Pizza, Subway, and Luna's Italian & Latin Cuisine you may want to try.
Are there any nearby convenience stores or pharmacies close to Dunkin' East Boston?
Yes, Rite Aid and Neptune Laundrerette are nearby convenience stores and pharmacies where you can shop after enjoying your meal at Dunkin'.