Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
203 reviews
5 stars
83
4 stars
30
3 stars
28
2 stars
15
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions in the store, including dirtiness and a lack of proper hygiene.
Efficiency
While some customers appreciated the speed of service, many others experienced long wait times and confusion, especially with mobile orders.
Product Quality
Feedback on food and drink quality was mixed, with some items described as burnt or poorly made.
- SBSarah BJul 27, 20254.0Amazing! Adorable and fun!
- STSarah TaylorJul 27, 20251.0I order ahead specifically to avoid chaotic interactions—yet every time, I end up crossing the seven gateways of hell just to get a donut. Like others have noted, the mobile ordering system means absolutely nothing here. Every visit is a performance in confusion. I’ve had to beg for a pre-paid donut like it’s some grand favor, and on my most recent visit, a grown man screamed in my face demanding to know what I meant by “chocolate.” (Guys, chocolate is a flavor. We’re losing the plot.) Please standardize your mobile pickup process and train the staff accordingly. At this point, it’s not just inefficient—it’s embarrassing. For everyone.
- TSTerry SinghSep 15, 20204.0Good
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in East Boston, MA?
Dunkin' in East Boston is open daily from 4:30 AM to 9:00 PM.
Does Dunkin' in East Boston offer delivery services?
Yes, Dunkin' offers delivery services daily from 5:00 AM to 8:30 PM.
Can I order ahead to skip the line at Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app available for iOS and Android to enjoy a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, brunch, and lunch with a variety of coffee, espresso, breakfast sandwiches, and donuts.
What are some of the specialty drinks available this holiday season at Dunkin'?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Is Dunkin' in East Boston family-friendly and welcoming to children?
Yes, the location welcomes families and children, and offers a dine-in option with free Wi-Fi.
Are there other coffee shops nearby Dunkin' for alternative options?
Yes, nearby coffee spots include Brasil Brazil—a bakery and coffee shop—and another Dunkin’ location in the vicinity.
How can I get to Dunkin' in East Boston using public transport?
You can use the nearby Maverick MBTA Station or Maverick (MBTA station) train station for convenient public transit access to Dunkin'.
Are there quick snack or grocery options near Dunkin' in East Boston?
Yes, Station Grocery and JK Market, a convenience store and grocery, are nearby for quick snacks or grocery needs.
Does Dunkin' accept credit and debit cards for payment?
Yes, Dunkin’ accepts both credit and debit cards to provide convenient payment options.