Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
196 reviews
5 stars
88
4 stars
35
3 stars
21
2 stars
11
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Food Quality
Several reviews mentioned poor food quality, including stale and burnt items, with some customers expressing dissatisfaction with their orders.
Service Speed
While some customers appreciated the quick service, others experienced long wait times and incorrect orders, indicating inconsistency.
Cleanliness
The setting area was noted as clean by some, but there were also complaints about unsanitary food conditions.
Accessibility
There were complaints regarding the lack of accommodation for handicapped customers and issues with the location's operating hours.
- RRRachaelNov 13, 20255.0A busy location, we'll staffed!
- MHMichele HaireNov 10, 20255.0The ladies in the morning drive thru are very friendly and easy to converse with. My orders were always correct. I did get the bagel everything bites that were hot on the outside and cold on the inside. My lattes were great. Prices are good. Speed of service was good. Definitely enjoyed using the drive thru.
- PRPatrick RosenheimSep 6, 20251.0Refused to accommodate my handicap. Very rude.
- FTfunny tvAug 31, 20251.0I had a disappointing experience at this Dunkin' Donuts location. The staff was extremely rude and unprofessional. From the moment I walked in, I was met with attitude rather than a greeting. When I asked a simple question about the menu, the employee responded in a dismissive and impatient tone, as if I was bothering them. Instead of providing good customer service, they seemed more interested in chatting with each other and rushing through orders without any courtesy. No eye contact, no “please” or “thank you,” and certainly no attempt to make the customer feel welcome. I understand that everyone can have a bad day, but this seemed more like a pattern of poor behavior even with my kids . If management cares about keeping customers, they should really address how the staff treats people.Plus How they can hire a Mother and daughter in same place not helping the situation at all even make it worst because its becomes personal. I won’t be returning to this location and wouldn’t recommend it unless there are serious improvements in staff training and attitude.
- RDROSA DELGADOAug 7, 20254.0El café excelente, las donas les faltó frescura
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at Logan Airport Terminal C?
Dunkin' at Logan Airport Terminal C is open 24 hours every day of the week.
Where exactly is Dunkin' located inside Logan Airport?
Dunkin' is located at Terminal C, Baggage Claim in Logan Airport, East Boston, MA, before security.
Does this Dunkin' offer delivery or pickup services?
This Dunkin' offers curbisde pickup but does not offer delivery services.
What kind of menu items can I expect at Dunkin' in East Boston?
You can enjoy espresso, coffee, breakfast sandwiches, donuts, and tea with over 50 varieties of donuts and numerous premium beverages.
Are there any special seasonal drinks available currently at Dunkin'?
Yes, Dunkin' is featuring holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher on their holiday menu.
How can I order from Dunkin' ahead of time for faster service?
You can use the Dunkin' mobile app available on iOS and Android to order ahead for a quick grab and go experience.
Is there free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' location offers free Wi-Fi for customers.
Which nearby places can I visit after grabbing food or coffee at Dunkin'?
After your visit to Dunkin', you might enjoy Wolfgang Pizza or Beer Works for a meal, or explore the Boston Public Market for fast food and drinks, all nearby.
Is Dunkin' accessible for travelers using Logan Airport Terminal C?
Yes, Dunkin' is located within Terminal C Baggage Claim area, making it convenient for travelers at Boston Logan International Airport.
Are there other coffee shops near Dunkin' at Logan Airport?
Yes, Starbucks is another coffee shop located nearby at Logan Airport for additional coffee options.