Dunkin'

Reviews

• LM

  lucia morton

  5 days ago
  2.0
  The employees were kind and patient at 4:30am but the hasbrowns tasted like straight chlorine/soap. Looked it up, repeated issue across all Dunkins, means the employees are not changing the parchment paper. Do not order hash browns 🙏🙏🙏
• AA

  Ale A

  Jan 4, 2026
  5.0
  Very convenient!! Easy and fast. I had my favourite drink which was great as usual. I had an English muffing as well. The guys working there were nice. They open pretty early. It was 4:00 am unfortunately they didn’t have donuts 🍩 at that time.
• JW

  Judy Wang

  Dec 7, 2025
  1.0
  I ordered a chicken warp here. It feels warm but half of it is totally frozen which is gross. So I go back and let them know. The woman who works there just gave me a new one without even say sorry. The new one still frozen inside. I suspect there’s something going on with their oven but the attitude is so bad🥺
• PI

  Peter Irungu

  Dec 1, 2025
  1.0
  ⭐ Review of Dunkin’ – Alaska Airlines Terminal, Boston Logan Airport I’ve never felt compelled to write a review like this, but my recent visit to this Dunkin’ was so unbelievably bad that it actually brought back memories of other awful travel experiences and this location managed to embody every bit of that negativity. From the moment I stepped up to the counter, the service was an absolute disaster. While I was still in the middle of placing my order, the server Elizabeth (39292) literally walked away mid-sentence to go do something else. No “one moment,” no acknowledgment just turned and walked off. It was one of the most dismissive and unprofessional interactions I’ve ever had at a Dunkin’ or any airport food service location. It only went downhill from there. They messed up my order, overcooked the food, and failed to provide both sandwiches I paid for. And despite me clearly and specifically requesting decaf, they handed me regular coffee, which could have easily caused health issues. That level of carelessness is unacceptable. The bagels were stale, hard, and flat-out inedible. To say they lacked freshness would be generous. I truly wondered if anyone had checked them before serving them. It was nothing like the reliable, comforting Dunkin’ experience travelers expect. Between the rushed, dismissive service and the sheer incompetence on display, I honestly questioned whether anyone at this location has received proper customer service training, food handling training, or any supervision at all. This store is a terrible representation of Dunkin’s brand and one of the worst airport food service experiences I’ve ever had. We deserve better than this quality and professionalism should be higher than what I witnessed today. I sincerely hope Dunkin’ corporate takes a very close look at this location. Something is seriously wrong here.
• CH

  CJ Hilty

  Nov 26, 2025
  5.0
  I’ve had Dunkin’ hashbrowns several time in my life, and they’re usually burned. For 8 PM at Logan airport, these were better than any other, which means they’re perfect. Excellent job guys!

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