Wendy's

3.4
1049 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5 Arlington Street, Dracut, MA
01826, United States

Hours

Reviews

3.4
1,049 reviews
5 stars
347
4 stars
214
3 stars
192
2 stars
88
1 star
208

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted that the restaurant is often dirty, with unsanitary conditions reported in both dining and kitchen areas.

Service Quality

Customers frequently mentioned poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

There are mixed reviews on food quality; while some enjoyed the taste, others reported cold or poorly prepared meals.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or wrong sauces, leading to frustration.

Staff Attitude

Reviews indicate a lack of friendliness and professionalism among staff, with some customers noting rude interactions.
  • TL
    TheGain Life89
    Oct 19, 2025
    1.0
    This Wendy’s is truly neglected, always dirty, worst tasting food , workers have an attitude I rather dive 15 mins to another Wendy then go to the one that’s literally up the street from my house
  • BC
    Bryan Caravoulias
    Oct 18, 2025
    1.0
    This location recently started charging 50cents for a dipping sauce. Even if you order $20 worth of food, if they don’t deem your food dippable they will charge extra for the sauce. The greed on the owners part is absolutely atrocious. The customer should be offered a reasonable amount of sauce no matter what they order. The is store owner should be giving out more than just free sauce, should be more than greatful he still has people coming in with the run down look of the entire restaurant. Do better for your customers!!!
  • AW
    Ana Wehbe
    Oct 6, 2025
    5.0
    Amazing staff ! Always clean always fast
  • JC
    Jorge Costa
    Sep 10, 2025
    5.0
    Probably one of the best tasting burgers out there.
  • OC
    Oliver construction,inc
    Sep 8, 2025
    5.0
    Good food 😋

Frequently Asked Questions About Wendy's

Is Dracut Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.