Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Dracut, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
409 reviews
5 stars
196
4 stars
86
3 stars
35
2 stars
15
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from employees, with several noting poor interactions and a lack of professionalism.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with customers expressing frustration over receiving the wrong items consistently.
Speed of Service
While some customers appreciated quick drive-thru service, many others experienced long wait times and slow service, leading to dissatisfaction.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, which were described as dirty and poorly maintained.
Management Issues
Several reviews indicated a need for better management and training of staff, with calls for a complete overhaul of the team due to ongoing issues.
- TMtwannne Mills2 days ago1.0Workers are irresponsible and forget orders constantly, they got my drink wrong twice and never handed my food to me. Workers are also rude and dismissive
- DDDebbie DriesAug 16, 20255.0Great Dunkin the drive thru moves very quickly. Employees are always friendly.
- MMMy Mobile MechanicJul 26, 20251.0Unfriendly never hand you a napkin somethings wrong with their creamer machine you asked for three creams. It’s like getting six. Place has really gone downhill
- LTLauren TingJul 21, 20254.0They're always quick and efficient at this Dunkin! Usually have donuts later in the day where most locations tend to run out by 1pm.
- LMLisa Manetas MorinJun 7, 20254.0Beautiful building and landscaping gorgeous at Lakeview Dracut DDs visited for a couple of weeks arrive early am when doors open both bathrooms disgusting nasty not cleaned at all the toilets are gross not cleaned no toilet paper in bathroom have to use the other bathroom had tp but nasty too and I have been in there quite a few times early am when doors just opened and at closing and the girl that opens the doors of DDs never cleaned them as awaited to doors open to use the restroom she drives a silver old car license plate z girl Mammoth Rd DDs Dracut beautiful landscaping but is nasty uncleaned as I went there too to use restrooms. They both have alot of employees it's a shame
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Dracut, MA?
Dunkin' in Dracut, MA is open Monday through Friday from 4:00 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers delivery and curbside pickup services for your convenience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab and go experience. The app is available on both Apple App Store and Google Play.
What specialties does Dunkin' offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' have a drive-thru for easy pickup?
Yes, this Dunkin' location has a convenient drive-thru service.
Where is Dunkin' located in Dracut, MA?
Dunkin' is located at 1373 Lakeview Ave, Middlesex, Dracut, MA 01826, USA.
What nearby places can I visit before or after my Dunkin' trip?
Nearby, you can visit Baskin-Robbins for ice cream, Rustic ART by Terri for art classes, Jeanne D'Arc Credit Union for financial services, or GFA Fitness for a workout.
Is there parking or services available nearby Dunkin' for vehicle needs?
Yes, near Dunkin' you can find Pep Boys and Blanchette's Automotive Center for automotive repair and tire services.
Are there family and health services close to Dunkin' in Dracut?
Yes, Dracut Pediatrics, Dadiala Family Dentistry, and Cassista Chiropractic are nearby for healthcare, and Camp Zen Doggy Daycare offers pet care services.