Business Details
1198 Mammoth Rd, Dracut, MA
01826, United States
Certified by Dunkin' • Feb 08, 2026
(978) 788-2070
Certified by Dunkin' • Feb 08, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 08, 2026
About
Certified by Dunkin' • Feb 08, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Dracut, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 08, 2026
Hours
Certified by Dunkin' • Feb 08, 2026
Reviews
3.9
479 reviews
5 stars
237
4 stars
94
3 stars
59
2 stars
30
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.
Employee Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of urgency.
Food Quality
The quality of food was inconsistent, with many customers noting undercooked items and incorrect orders.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to disorganized service and customer dissatisfaction.
Coffee Consistency
The quality of coffee varied significantly, with some customers enjoying it while others complained about burnt or incorrect orders.
- DSDiana SJan 30, 20261.0I’ve only gone to this dunkin 3 times and every single time i’ve had to wait an INSANE amount of time for my order. I ordered a pickup order at 6:50, and I arrived at 7:10 expecting my food to be ready .. cold if anything. No, I stayed for an extra 20 minutes waiting for my food alongside a bunch of other people. This has happened every time i’ve come here. There’s only one lady that’s actually trying and it’s an older woman. Otherwise, her coworkers have no sense of urgency.
- BMBrook MedeirosJan 22, 20261.0Did not answer me
- ZBZayven BettencourtDec 4, 20255.0The best service I’ve ever had the lady was the nicest ever inside. Also Refresher perfectly the right amount of ice, nice sweet and the service was very fast. Only took him 30 seconds you need to come to the Dunkin’ Donuts the best ever and Dracut
- CLCastava LeeNov 28, 20252.0Customer service was sub-par and every employee seemed so depressed to be there. I couldn't eat my donut and completely forgot I had a drink for like 25 minutes into my hour drive, because I was so focused on how sad the crew seemed. I think it could be better with a little motivation there. I don't know. My drink was good, so thank you for that!
- HSHannah ShapiroNov 25, 20252.0The people here tend to be pretty nice but the food quality is some of the worst I’ve had at Dunkin’s. I’m not sure if their equipment is damaged or something but the eggs and bacon are always undercooked. They are seemingly always understaffed and stressed but I can tell they’re trying their best, I just wish the quality was better.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Dracut, MA?
Dunkin' in Dracut, MA is open every day from 3:30 AM to midnight.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch at this location.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website.
What special holiday drinks are currently available at Dunkin'?
During the holiday season, Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Does Dunkin' in Dracut have drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient service.
Are there nearby coffee shops or similar places around Dunkin'?
Nearby, there are other Dunkin' locations and a 7-Eleven that also serves coffee, providing alternative options for coffee lovers.
Which educational institutions are near Dunkin' Dracut?
Dracut Public Schools, including middle and elementary schools, are nearby, making Dunkin' a convenient stop for families and staff.
What nearby dining options are available around Dunkin' in Dracut?
Nearby eateries include Brickhouse Pizza Dracut, Korner Kitchen, and Palace Pizza, perfect for grabbing a meal before or after visiting Dunkin'.
Does Dunkin' in Dracut offer free Wi-Fi and accept card payments?
Yes, this Dunkin' location offers free Wi-Fi and accepts both debit and credit card payments.
Brand Certified Facts from Dunkin'
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Certified February 08, 2026Yext Knowledge Graph
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