Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Dracut, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
475 reviews
5 stars
236
4 stars
95
3 stars
59
2 stars
28
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of rude staff and long wait times, particularly during busy hours.
Food and Drink Quality
Food quality is hit or miss, with complaints about incorrect orders and burnt coffee, while some customers praise specific items like donuts and breakfast sandwiches.
Staff Recognition
Several customers highlighted individual employees, particularly Jeff and Sam, for their exceptional service and positive attitudes.
Cleanliness and Environment
The location is generally reported as clean, but some customers noted issues with restroom maintenance.
Management Issues
There are complaints about poor management practices, including staff training and handling of customer complaints.
- JRJennifer RuckmanNov 14, 20254.0Drive thru is usually really slow so that's not ideal. On the plus side, out of my last 10 orders thru the app, they only messed up one.
- SPShelby PetersenOct 12, 20251.0Asked for a toasted bagel and this is what I got. My boyfriend’s coffee was awful and the munchkins we got tasted a couple days old. Disappointed usually this location is good but they need to do better.
- LALenin AlbertoOct 3, 20255.0Great location
- STStephen ThomasOct 1, 20252.0Stopped in tonight, had to use the restroom. The light didn't work, and there was no toilet paper! Normally I would order a Coffee or something. Considering this a 24hr store, this situation is Totally Unexceptable!
- ZBZayven BettencourtSep 21, 20254.0Place clean 3/5 friendly 5/5
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Dracut, MA?
Dunkin' in Dracut, MA is open every day from 3:30 AM to midnight.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch at this location.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website.
What special holiday drinks are currently available at Dunkin'?
During the holiday season, Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Does Dunkin' in Dracut have drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient service.
Are there nearby coffee shops or similar places around Dunkin'?
Nearby, there are other Dunkin' locations and a 7-Eleven that also serves coffee, providing alternative options for coffee lovers.
Which educational institutions are near Dunkin' Dracut?
Dracut Public Schools, including middle and elementary schools, are nearby, making Dunkin' a convenient stop for families and staff.
What nearby dining options are available around Dunkin' in Dracut?
Nearby eateries include Brickhouse Pizza Dracut, Korner Kitchen, and Palace Pizza, perfect for grabbing a meal before or after visiting Dunkin'.
Does Dunkin' in Dracut offer free Wi-Fi and accept card payments?
Yes, this Dunkin' location offers free Wi-Fi and accepts both debit and credit card payments.