Dunkin'

3.5
184 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dracut, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1500 Broadway Rd, Dracut, MA
01826, United States

Hours

Reviews

3.5
184 reviews
5 stars
78
4 stars
34
3 stars
24
2 stars
3
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with many experiencing order mistakes and slow service.

Staff Attitude

While some reviews praised friendly staff, others noted unprofessional behavior and rudeness from employees.

Cleanliness

The cleanliness of the location was frequently criticized, with reports of unsanitary conditions and dirty bathrooms.

Coffee Quality

The quality of coffee received mixed reviews, with some customers enjoying it while others found it burnt or undrinkable.

Order Accuracy

Multiple customers expressed frustration over incorrect orders and missing items.
  • HP
    Hector Peguero
    Dec 21, 2025
    5.0
    This Dunkin Donut has very nice people working here vey helpul and the store is very comfortable with plenty of sits and very quiet...the coffe was well prepared and very fresh also the donuts are warm and really good.
  • GD
    Gregory Dube
    Dec 9, 2025
    5.0
    I just want to give a huge thank you to the team here at this location I simply just went in to get a DoorDash order, two of them and I have never been to a better Dunkin’s ever in my life then this one! Every single team member was kind especially seeing that I had my kid with me and he’s 6 months they were all respectful helpful and friendly and I just want to say this location surely sets and example for the brand and the fact that the day America runs off Dunkin’s! They should say that this location runs by kindness and respect and it makes me happy to know I can have a better experience at such a common place because of the individuals that make it that way! I didn’t even order anything which is the amazing part it was just warm and inviting and best believe I’ll be back!
  • WW
    Wendy Wanjiru
    Nov 11, 2025
    1.0
    This is the second time they mess my order. This place is horrible. Charged me $4.29 for a Latte and end up with really gross coffee Date of service 11/11/25. I didn't ask for coffee. I asked for a latte and got charged for a latter smh. Do better!!
  • RP
    Ricardo perez
    Sep 27, 2025
    5.0
    Exente service
  • OC
    Oliver construction,inc
    Sep 8, 2025
    5.0
    Very good service 👏

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Dracut, MA?

Dunkin' Dracut is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' Dracut offer delivery services?

Yes, Dunkin' in Dracut offers delivery services every day from 5:00 AM to 7:00 PM.