A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers expressed concerns about high prices and lack of clear pricing on items, leading to feelings of being overcharged.
Customer Service
Customer service experiences varied widely, with reports of rude staff and unprofessional behavior, particularly from management.
Safety Concerns
Several reviews highlighted safety issues related to homeless individuals loitering outside the store, making customers feel uneasy.
Store Condition
While some customers noted cleanliness and good stock levels, others reported issues with the condition of the bathrooms and overall store disarray.
Product Quality
Mixed feedback on product quality, with some praising fresh produce while others reported spoiled items and high prices for low-quality goods.
JV
John verde
Dec 30, 2025
5.0
Has everything to fish, meat, vegetables, you name it. Very nice interior and lots of options.
RU
Ray U
Dec 27, 2025
2.0
Ok grocery store but no public rest room and slow check out
PT
Peter Tan
Dec 19, 2025
2.0
Too many homeless hanging out.
ER
E. R.
Dec 13, 2025
1.0
Stop & Shop has started not posting prices on items, which is unacceptable.
I was in the store today and found a large promotional display for Topo Chico that said “Buy 2 Get 2 Free”… but there was no price listed anywhere. No shelf tag. No sign. Nothing. I took photos as evidence.
This wouldn’t be just an annoyance if the store didn’t also have a habit of overcharging for unmarked items at checkout. When prices aren’t posted, customers are forced to either guess, waste time hunting down an employee, or find out they’ve been overcharged after the fact.
Clear pricing is the bare minimum for a grocery store. If you’re advertising a promotion, you need to show the actual price. Hiding it or “forgetting” to post it feels either sloppy or intentionally misleading.
Until Stop & Shop fixes this, I’ll be shopping elsewhere.
EM
Emanuele Mattei
Dec 5, 2025
5.0
Fantastico supermercato della famosa catena stop &shopping, nel quale trovare tanti prodotti di qualità e disponibile. Prodotti non solo per mangiare, ma anche piante, cartoleria, pale, ed altro. All'interno è disponibile un vasto assortimento di pane, pesce, surgelati, e frutta. Personale molto gentile e disponibile, che sa accogliere il cliente con grande calore umano. Disponibilità di posti auto gratuitamente visto che si trova al centro commerciale. Posto molto grande ed ottimo il rapporto prezzo e qualità. Consigliatissimo
What services does Stop & Shop offer for shopping convenience?
Stop & Shop offers in-store shopping, online ordering with delivery, and pickup options to suit different customer preferences.
What are the operating hours of Stop & Shop at 1100 Massachusetts Avenue?
Stop & Shop is open daily from 7:00 AM to 10:00 PM.
Where is Stop & Shop located in Dorchester, MA?
Stop & Shop is located at 1100 Massachusetts Avenue, Dorchester, MA 02125, USA.
Does Stop & Shop have a loyalty program and how does it benefit customers?
Yes, Stop & Shop has the GO Rewards loyalty program that offers personalized deals and allows customers to earn points redeemable for gas or groceries.
What community initiatives does Stop & Shop participate in?
Stop & Shop is committed to fighting hunger through programs like the Stop & Shop School Food Pantry Program to ensure students do not go hungry.
What delivery services are available at this Stop & Shop location?
This Stop & Shop location offers delivery as part of its pickup and delivery services.
What are some nearby places customers can visit when they shop at Stop & Shop on Massachusetts Avenue?
Nearby places include KeyMe Locksmiths, Dunkin' coffee shops, Citizens Bank Supermarket Branch, and the Newmarket MBTA station, all convenient for errands or transit.
How can the nearby Newmarket MBTA station help customers visiting Stop & Shop?
The Newmarket MBTA station provides convenient public transportation access, making it easy for customers to reach Stop & Shop without driving.
Are there dining options near Stop & Shop where customers can eat before or after shopping?
Yes, nearby dining options include Applebee's Grill + Bar, Olive Garden, and Victoria's Diner for a variety of meal choices.
What on-site or nearby financial services are available to Stop & Shop customers?
Stop & Shop features services like Citizens Bank Supermarket Branch and Western Union nearby, providing banking, money transfer, and financial services conveniently.