Stop & Shop

4.0
2019 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
460 Blue Hill Avenue, Dorchester, MA
02121, United States

Hours

Reviews

4.0
2,019 reviews
5 stars
947
4 stars
482
3 stars
320
2 stars
109
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Lisa are praised for their attentiveness, many customers report rudeness and lack of assistance from staff.

Cleanliness

The store's cleanliness is a concern for some customers, with reports of dirty conditions and health code violations.

Product Availability

Customers frequently mention issues with stock levels, particularly with fresh produce and specific items being unavailable.

Pricing

Many reviews highlight that prices are perceived as high compared to other grocery stores, leading some customers to seek alternatives.

Store Management

Management is criticized for operational issues, including inadequate staffing and poor customer service practices.
  • JB
    Jel B
    4 days ago
    5.0
    This is a great location for your grocery needs, especially when you have a tentative and caring people like Lisa, who works at the Grove Hall Stop & Shop in the evenings. She’s very attentive, extremely caring and greets you with a smile that’s like no other every single time. I appreciate people in my community who love to serve their own and she is a great example of such. Keep up the good work, Lisa!!!! And thank you so much
  • GC
    Glenn Clark
    Jan 4, 2026
    4.0
    Too busy
  • SK
    Shy Kelow
    Jan 2, 2026
    1.0
    This is one of the worse locations. The workers suck to get a money order you have to wait until 9am which makes no sense, most working people have to be to work by or before 9am & don’t get off work until 5pm. But the service desk is only open from 9–5? South bay is by far one of the best locations. Every time I come it’s a problem.
  • JM
    Jose M.C
    Dec 14, 2025
    5.0
    I enjoyed buying my stuff here
  • ES
    ER SS
    Dec 10, 2025
    5.0
    They have what locals need! The staff is capable and good at managing the large variety of customers who come from many different backgrounds and cultures

Frequently Asked Questions About Stop & Shop

What are the regular operating hours of Stop & Shop in Dorchester?

Stop & Shop in Dorchester is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 9:00 PM.

Does Stop & Shop offer grocery delivery services?

Yes, Stop & Shop offers delivery services for grocery orders through their online platform.