Stop & Shop

4.0
1409 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
545 Freeport Street, Dorchester, MA
02122, United States

Hours

Reviews

4.0
1,409 reviews
5 stars
652
4 stars
395
3 stars
211
2 stars
61
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the deli and bakery sections.

Product Quality

There are significant concerns about the quality of meat and produce, with reports of spoiled items and expired products on shelves.

Pricing Issues

Customers frequently mentioned high prices compared to competitors, leading to dissatisfaction with perceived value.

Store Cleanliness

While some reviews noted cleanliness, others pointed out issues with dirty floors and poorly maintained areas.

Checkout Experience

Long lines and insufficient staffing at checkout were common complaints, especially during peak hours.
  • PP
    Pete
    Oct 11, 2025
    1.0
    Self checkout doesn’t work well enough, will do all future shopping online with not this company
  • RC
    Rich Carrington
    Oct 1, 2025
    4.0
    Love this stop and shop. Never packed when I go. Friendly staff. They always have what I lm looking for.
  • MJ
    Molly Jennings
    Sep 20, 2025
    5.0
    Impressed by some of the lower pricing and noticed a much better selection throughout the store. Keep it up!
  • SD
    Sarah Dirienzo
    Sep 3, 2025
    2.0
    Disappointed in this grocery store. I came and got two packages of the steak tips on sale for Labor Day. Spent around $10 on each package, and their sell by dates were four days after the day I purchased them. I got them in the early evening and planned to cook one two days later and freeze the other. The package I left in the fridge began to spoil, two days before the expiration date. I bought this to the store and they did refund it for me. Then I went home and thawed the other package. This one also spoiled immediately on thawing; unfortunately I can't really bring it back since it's now past the expiration and I opened it to sniff test it (which proved it was definitely spoiling, not just oxidized). I've never purchased meat at this Stop and Shop before and I never will again. Meat shouldn't be spoiling days before the posted date; I would not be surprised if the date was mislabeled, either intentionally or accidentally. I guess this is why they always had so much meat available on Flashfood all the time.
  • AT
    AMANDEEP S “Aman” Talwar
    Aug 26, 2025
    5.0
    Direction for semi truck del 13-6 Take 93-south exit 12 only toward morrissey blvd .nd make right turn on popes hill rd .thier is dock left side.good luck.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop at 545 Freeport Street, Dorchester?

Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services to its customers.