Dunkin'

3.8
969 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dorchester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
456 Blue Hill Ave, Dorchester, MA
02121, United States

Hours

Reviews

3.8
969 reviews
5 stars
464
4 stars
174
3 stars
123
2 stars
70
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and courteous to rude and dismissive.

Cleanliness

Some customers noted cleanliness issues, including unsanitary conditions and a generally unkempt appearance of the location.

Customer Experience

Overall, the customer experience varied widely, with some praising the coffee and donuts while others expressed frustration with service quality and order fulfillment.
  • TL
    Thomas Lockton
    Oct 26, 2025
    1.0
    Service was extremely backed up. No soap in the bathroom. My order took so long I just left
  • JP
    Joy De Palm
    Oct 9, 2025
    4.0
    It's clean and quick. I prefer the drive through, because I'm anti social 1 at thing in the morning.
  • JF
    Jim Flaherty
    Sep 22, 2025
    5.0
    Dunkin' is mych more than donuts now!
  • VA
    Vanessa A
    Aug 13, 2025
    2.0
    Diabetes! Still love a good honey dew doughnut from time to time
  • JS
    Jeriko S
    Jul 29, 2025
    1.0
    One star is too generous i just got charged 4 dollars(which typically is 1.25) for a cup of ice and bottled water because this dunkins can't do water in a cup of ice and they served it in an EXTRA SMALL cup(IT'S 98 DEGREES OUT) i didn't know my one cup of ice and water could run this location out of business but good job i guess. Workers were fine nothing bad to say they are doing their jobs. Another issue is loitering why are there 4 men just laying against the windows, do not go here.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Dorchester, MA?

Dunkin' at 456 Blue Hill Ave, Dorchester, MA is open Monday to Saturday from 5:00 AM to 9:00 PM and Sunday from 6:00 AM to 8:00 PM.

What holiday drinks are currently available at Dunkin' Dorchester?

During the holiday season, try Dunkin's new Cookie Butter Cloud Latte, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher.