Dunkin'

4.2
275 reviews
Decked Out Lattes
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Business Details

1236 Dorchester Ave, Dorchester, MA
02125, United States
(617) 541-1911
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dorchester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1236 Dorchester Ave, Dorchester, MA
02125, United States

Hours

Reviews

4.2
275 reviews
5 stars
162
4 stars
54
3 stars
28
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and inattentive service.

Food Quality

Food quality varies, with some customers enjoying fresh items while others complain about burnt or poorly made food.

Efficiency

Many customers appreciate the quick service and efficient handling of orders, although some report issues with order accuracy.

Cleanliness

The location is generally noted for being clean, but there are occasional mentions of maintenance issues.

Manager Performance

The manager is frequently highlighted for her positive impact on the team and customer experience.
  • AL
    Alexandria Leggett
    Nov 12, 2025
    1.0
    I go to this Dunkin’ Donuts quite often since it is next to my job. Today was probably my worst experience at this location. I asked one of the employees if I could please have a tray and he proceeded to tell me “There are two drinks and you have two hands” I responded with “Yeah and I also have three bags”, he then proceeds to tell me that’s a personal problem. I told him I would tell his manager what he said to me, he says “She’d laugh”. Subsequently, he begins complaining to me about his work schedule… which sounds to me like the real personal problem. I told him maybe he should speak up for himself and also that he has horrible customer service. At first it seemed as though the interaction was just an unfunny joke but it felt tense and uncomfortable. I was not laughing. Please do better hiring at Dunkin. If you go to this location, don’t even speak to the unkempt looking dude that appears to be in his mid twenties.
  • EC
    Eric O'Driscoll (corcgaigh)
    Oct 24, 2025
    4.0
    You can order coffee from s service window right on Dot Ave..
  • MW
    M W
    Oct 18, 2025
    1.0
    Went here to get a tea and coffee with a croissant . Why the mgt tried to give me a black burnt croissant. She said oh it ain’t burnt. It looks like Mike Black the actor. They made a new one do you want a piece of this croissant croissant with butter?
  • MC
    Mike Chan
    Oct 14, 2025
    2.0
    Mediocre customer service, mediocre food, subpar coffee for a dunkin' Other locations are way better Example of some their quality hashbowns below
  • BC
    Bella Crowe
    Jul 21, 2025
    5.0
    Rosalyn helped make our experience fantastic! She managed to have a positive and meaningful interaction with each customer on a busy morning & it’s honestly rare to see someone share so much joy in their work. Food & drinks were good and store was clean!
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Frequently Asked Questions About Dunkin'

What are Dunkin's opening hours in Dorchester, MA?

Dunkin' in Dorchester, MA is open from 4:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.

What specialties does Dunkin' in Dorchester offer?

This Dunkin' location offers espresso, coffee, donuts, breakfast sandwiches, and tea.