Dunkin'

3.6
530 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dorchester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
875 Morrissey Blvd, Dorchester, MA
02122, United States

Hours

Reviews

3.6
530 reviews
5 stars
237
4 stars
99
3 stars
67
2 stars
22
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Speed of Service

Many customers complain about slow service, particularly in the drive-thru, with long wait times reported frequently.

Order Accuracy

Numerous reviews indicate issues with order accuracy, including incorrect items and poorly made drinks.

Cleanliness and Maintenance

Several customers noted unsanitary conditions and maintenance issues, impacting their overall experience.

Staff Training

There are concerns about the training and experience of staff, with calls for better training to improve service consistency.
  • WB
    William Biggs (Bill)
    6 days ago
    2.0
    Place was empty-3 stars. Service was ok @ the register, questionable to the menu options. 1 star no food from the menu. But the girl helping with the glasses was a hottie.
  • LS
    Lukas Saucier
    Jan 5, 2026
    1.0
    i saw a big boys dunkin box he left on the table, roaches EVERYWHERE. Bugs on walls, tables, and i saw a worker spitting in MY food?
  • JR
    Jolly Roger
    Dec 21, 2025
    5.0
    this place gets absolutely SLAMMED at peak hours. despite this, i have never encountered a kinder, quicker, more organized and amazing crew! they are all wonderful and you'll never be waiting too long for your food. they put in a lot of work to keep things moving smoothly. sometimes i feel bad for adding to the chaos, but i have never gotten my drink or food wrong and it's definitely my favorite location! i usually have pretty bad experiences with the night shift staff, so come when it'll be busy for the best experience!
  • KM
    Karen McHugh
    Dec 9, 2025
    1.0
    oh my God- worst slowest drive thru EVER- that’s if it’s even open, then you go inside, one person takes your coffee order and another one makes it- SOOOO SLOWWW
  • PC
    Paul Curran
    Nov 7, 2025
    5.0
    Best dunks around, staff are super kind and work hard

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 875 Morrissey Blvd, Dorchester, MA?

This Dunkin' location is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.