Dunkin'

4.0
499 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dorchester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1580-A Dorchester Ave, Dorchester, MA
02122, United States

Hours

Reviews

4.0
499 reviews
5 stars
255
4 stars
103
3 stars
67
2 stars
28
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising fast and friendly service while others experienced long wait times and order mistakes.

Cleanliness

Several reviews mentioned issues with cleanliness, particularly in the parking lot and the overall atmosphere, which detracted from the dining experience.

Food Quality

Feedback indicated that food quality was often lacking, with complaints about stale items and incorrect orders, leading to dissatisfaction among customers.

Location Issues

The location was frequently criticized for being surrounded by loiterers and having a chaotic environment, impacting customers' willingness to visit.

Staff Attitude

While some customers appreciated the friendly staff, others reported unprofessional behavior and a lack of attentiveness, especially during busy times.
  • US
    Univirgosoul Sista
    2 days ago
    3.0
    Needs to be updated badly and i seen signs of rodents. There were fruit flys around the donuts making me lose my appetite. Customer service is great 👍🏽 they ate doing they best with what they have. But it needs an upgrade.
  • RP
    R P
    Oct 18, 2025
    1.0
    Waited over 20 minutes for a croissant sandwich that came out on a bagel. Poor service, poor atmosphere.
  • FM
    Fabiola Martínez
    Aug 23, 2025
    1.0
    Can’t even get an order right and listen to costumers tuts to speaks with friends as I’m ordering and makes me repeat over and over again.
  • AB
    Anthony B
    Aug 14, 2025
    5.0
    All around great stop for coffee and the service was excellent
  • WC
    William Castro
    Aug 11, 2025
    3.0
    A group of people is often outside begging. It diminishes your appetite and willingness to go. The parking lot is always dirty and sticky. I prefer the drive-thru down the street.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Dorchester, MA?

This Dunkin' location is open Monday to Thursday, Saturday, and Sunday from 5:00 AM to 7:00 PM, and on Friday from 5:00 AM to 6:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, Dunkin' in Dorchester offers both delivery and curbside pickup services for customer convenience.