Chipotle Mexican Grill

3.7
1043 reviews
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Business Details

27 District Ave, Dorchester, MA
02125, United States
(617) 282-4374
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle South Bay Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
27 District Ave, Dorchester, MA
02125, United States

Hours

Reviews

3.7
1,043 reviews
5 stars
450
4 stars
210
3 stars
136
2 stars
68
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Inconsistent food quality was noted, with some customers receiving poorly prepared or bland meals.

Portion Sizes

Several reviews mentioned that portion sizes were smaller than expected, especially for online orders.

Cleanliness

The restaurant was frequently described as messy and unclean, impacting the overall dining atmosphere.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service during specific visits.
  • HP
    Hetul Patel
    Oct 25, 2025
    5.0
    Very good employee New chimichurri spicy is very good delicious
  • FO
    Farid Oumohand
    Oct 24, 2025
    1.0
    The most horrible store i never seen , rude. Impolite team and definitely you ll never get the portion of food you are charged for.The employees look at as an ennemy when u ask for more Rice .you ll be treated as anything except as a customer. Never go back there anymore
  • SL
    Spring Lucky
    Oct 11, 2025
    2.0
    This place is not good on food be careful with the food as this place n the rest of them had a hepatitis outbreak a few years ago washing your hands n etc is recommended I don't eat this food !
  • KF
    karim farhat
    Sep 29, 2025
    5.0
    Best-run Chipotle I have ever been to. Portions are good and the staff work quickly. The place is generally pretty clean with lots of seating. My Go-to spot honestly.
  • RB
    Rachel Bould
    Sep 11, 2025
    1.0
    I went in on a Thursday night about an hour and a half before closing and they were packing everything up. They didn’t have any protein out except chicken, which was fine. I understand if they’re trying to close early. Then I asked for chips with my bowl and they said they didn’t have any more but I saw 6 or 7 bags of chips on the front shelf and in the prep area. :( kind of rude if you ask me.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at South Bay Center?

Chipotle Mexican Grill at South Bay Center is open daily from 10:45 AM to 11:00 PM.

Does Chipotle South Bay Center offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.