Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
1,381 reviews
5 stars
688
4 stars
399
3 stars
152
2 stars
51
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Cleanliness
Store cleanliness is noted positively by some customers, but others report unsanitary conditions, particularly in bathrooms and meat sections.
Stock Availability
Frequent complaints about items being out of stock or poor inventory management, leading to customer dissatisfaction.
Checkout Experience
Long wait times at checkout are a common issue, with many customers frustrated by the lack of open registers and self-checkout options.
Pricing
Customers find prices to be high compared to competitors, with some expressing frustration over pricing discrepancies at checkout.
- AFAnne FenlonJan 4, 20265.0Love doing my weekly shopping here and the staff are also most welcoming.
- RMRose G-Smith (MzMagicWand)Dec 26, 20255.0While in Boston for Christmas I went to Stop & Shop.. I loved it there.
- ASAlicia M Magana SotoDec 18, 20251.0Very bad actuated stuff worker in consumer service and pick up Oder for apps don’t have patience with people immature
- PLPhil LDec 11, 20251.0i usually never leave bad reviews but on 12/11/25 i was in line for 45 minutes to get a money order. idk what is going on but you people need to get it together that’s insane service from a place who can afford 1 employee for each tile on the floor. lmfaooo oh my goodness. i just left. i hope the Boss of the store sees this someday. shameful
- CMCrystal MorganDec 10, 20255.0Ivette, is an outstanding, kind, professional clerk with top-notch customer service skills. She moved quickly helping us with grace! Thanks Ivette for making our day!
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Dedham, MA?
Stop & Shop in Dedham, MA is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery or pickup services?
Yes, Stop & Shop offers delivery and in-store pickup services to accommodate customer preferences.
What loyalty program does Stop & Shop provide?
Stop & Shop offers the GO Rewards loyalty program, which delivers personalized offers and lets customers earn points redeemable for gas or groceries.
What community initiatives is Stop & Shop involved in?
Stop & Shop is committed to fighting hunger through programs like the Stop & Shop School Food Pantry Program, ensuring no student has to go to school hungry.
Which financial services are available at Stop & Shop in Dedham?
This Stop & Shop location offers services including Western Union, Citizens Bank, Coinstar, and Coinstar Exchange.
What restaurants are located near Stop & Shop on Providence Highway?
Nearby restaurants include Panda Express, Five Guys, Chipotle Mexican Grill, and Chick-fil-A, offering a variety of fast food options to enjoy before or after grocery shopping.
Are there financial institutions near Stop & Shop in Dedham for convenient banking?
Yes, nearby financial institutions include Citizens Bank Supermarket Branch and Eastern Bank, providing ATM and banking services close to Stop & Shop.
What other services can I find near Stop & Shop while visiting?
In addition to Stop & Shop, nearby services include a UPS Access Point Locker for package pickup, Blue Rhino Propane Exchange, and Visology eyewear store.
Does Stop & Shop Dedham have any partnerships with other brands or franchises on site?
Yes, this location features a Dunkin' Donuts inside the store, allowing customers to pick up coffee and snacks conveniently.
What types of products and categories can I expect at Stop & Shop in Dedham?
Stop & Shop is a supermarket offering a wide assortment of grocery items including fresh produce, bakery goods, and household necessities.