Panera Bread

3.7
626 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Dedham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
687 Providence Hwy, Dedham, MA
02026, United States

Hours

Reviews

3.7
626 reviews
5 stars
280
4 stars
125
3 stars
64
2 stars
47
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent order inaccuracies.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, as well as issues with portion sizes.

Staff Behavior

Several reviews highlighted poor customer service experiences, particularly with specific staff members who were described as rude or dismissive.

Cleanliness

Multiple customers noted that the dining area and restrooms were not well-maintained, with reports of dirty floors and tables.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like soups and salads.
  • ES
    Eitam Shacham
    Nov 17, 2025
    4.0
    Surprisingly great salad
  • TP
    Thomas St. Pierre
    Nov 12, 2025
    5.0
    Best salads around :-) Great sandwiches and fantastic deserts.
  • YY
    Y Y
    Oct 16, 2025
    5.0
    Heidi T. The manager is awesome! I placed a delivery order for their delicious chicken noodle soup, and seasonal pumpkin one to try it out but forgot to add butter for the bread. I contacted the place over the phone and she was very pleasant, looked for my order to make sure wasn’t picked up! Came back to the phone to tell me she added plenty butter!!! Loved it! ❤️
  • DS
    Davi Santos
    Oct 14, 2025
    3.0
    The Morning I Lost A Battle At Panera Arrived early for an appointment, and nature suddenly called louder than my phone ever has. I walked into Panera, straight toward the restroom (calm down, I was going to buy something). Someone was in there. Fine. I’ll wait. Five minutes pass, feels like fifteen. I order a $6 yogurt cup on my phone because, you know, manners. The order says ready. I go up “It’ll be a few more minutes,” says the lady. Sure. We’re redefining the word “ready” now. Meanwhile, the bathroom hostage situation continues. Another guy tries the door, shakes his head, gives up. I knock hard enough to send a message through the hinges. No answer. Eventually, my body handled things… internally. Let’s just say I no longer needed that restroom. Finally, my overpriced yogurt appears. I sit, defeated yet nourished, writing this review while wondering what that person in the restroom is doing, writing their memoir, maybe. Overall: Bathroom: 0 stars. Yogurt: 3 stars (for effort). Experience: unforgettable. Final Word: not the worst morning, but definitely the most dramatic yogurt I’ve ever had.
  • SD
    Scott DuPont
    Oct 13, 2025
    1.0
    Totally understaffed. No focus on what they’re doing. Food that they gave me was wrong and they took forever to “fix”. I ended with the wrong food again and I was so tired I just left. They never get it right. Terrible workers with literally zero attention to detail.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Dedham accept reservations?

No, Panera Bread in Dedham does not accept reservations.

What are the hours for dining in and delivery at Panera Bread Dedham?

Panera Bread Dedham is open Monday to Friday from 6 AM to 9 PM, and on Saturday and Sunday from 7 AM to 9 PM for both dining in and delivery.