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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(637 reviews)

Business Details

687 Providence Hwy, Dedham, MA
02026, United States
(781) 493-6543

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Dedham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
687 Providence Hwy, Dedham, MA
02026, United States

Hours

Reviews

3.7
637 reviews
5 stars
286
4 stars
126
3 stars
65
2 stars
47
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, many complained about portion sizes, incorrect items, and food being served cold or poorly prepared.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and restrooms, indicating a need for better maintenance.

Customer Service

Mixed feedback on customer service; while some staff were praised for being friendly and helpful, others were criticized for rudeness and lack of attention.
  • MB
    Michelle B
    Feb 13, 2026
    1.0
    Not sure how they think this is ok to serve someone. There's more bread than anything. They literally slapped some sauce on, threw a little bit of cheese and chicken and sprinkled some chopped bacon on the sandwich.
  • JB
    joelle Bachalany
    Jan 9, 2026
    1.0
    I pre-ordered to pick up by drive threw waitied more then 45 min at the parking lot and i had to cancel ly order they told le I will get a refund since i havnt been delivered any products it s been 4 lonths till now and even after calling their customer service no oen called back they owe me 47$ and still not I even had to pass with my daughter last week, same thing we had to wait more then 30 lin for an order that been ready for pick up the waiter was very impolite...still waiting fir my refund which i paid for product that i never received
  • NW
    Natty M. Wong
    Jan 9, 2026
    5.0
    The food come so fast. The prep crew work so professional. There are plenty of seats. Atmosphere very cozy here.
  • DB
    Dennis Breyt
    Dec 29, 2025
    5.0
    Friendly and fast service every time I been there over the past few years.
  • SC
    Shantae Civil
    Dec 23, 2025
    1.0
    Called for a catering order was prepared to spend $1000 and was given an attitude. So I went someplace else. Great job losing out on $

Frequently Asked Questions About Panera Bread

Does Panera Bread in Dedham accept reservations?

No, Panera Bread in Dedham does not accept reservations.

What are the hours for dining in and delivery at Panera Bread Dedham?

Panera Bread Dedham is open Monday to Friday from 6 AM to 9 PM, and on Saturday and Sunday from 7 AM to 9 PM for both dining in and delivery.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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