Chipotle Dedham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Food Quality
Feedback on food quality was mixed; some enjoyed fresh and tasty meals, while others complained about stale chips, small portions, and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the food prep area.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, particularly with mobile and delivery orders.
Management Issues
There were multiple complaints regarding poor management and staff training, leading to inconsistent customer experiences.
CO
Cristopher “alexitoo123” Ovalle
Oct 27, 2025
2.0
Not like it used to be
TD
Tommy DeVito
Oct 7, 2025
5.0
Karen and the amazing team are the best chipotle ever
OO
Ohm Patel (opatel5701)
Oct 5, 2025
5.0
THIS IS THE BEST CHIPOTLE EVER OMG THEY ARE SO GOOD! I LOVE THEM AND I GOT HAT!!!
CC
Charlene Elizabeth Clark
Oct 3, 2025
3.0
They didnt have what I went in for so I left because what they did have didnt look appetizing
EK
Elad Kivelevitch
Sep 12, 2025
1.0
Watch out when you order from them. Always, always, always check it before leaving the restaurant, because they "forget" to put stuff. It happened to us twice in like three orders from them.
You paid extra for guacamole? Check that it's there.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Dedham?
Chipotle Mexican Grill in Dedham is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Dedham?
It is located at 176 Providence Hwy, Norfolk, Dedham, MA 02026, United States.
Does Chipotle Mexican Grill in Dedham offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill online?
You can order online through their website or app, including via their Apple app link and order website at https://order.chipotle.com/.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
Does Chipotle Mexican Grill in Dedham accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering and catering delivery services.
Is Chipotle Mexican Grill in Dedham welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers as indicated in their attributes.
What nearby places can I visit before or after dining at Chipotle in Dedham?
You can visit Dedham Day Spa for relaxation, The Joint Chiropractic for chiropractic services, or Five Guys if you're craving different fast food options nearby.
Are there any nearby stores near Chipotle Mexican Grill for shopping?
Yes, nearby stores include Expressions and Snipes USA, which offer men's clothing and shoes.
What local conveniences are near Chipotle in Dedham for customers needing banking or groceries?
Customers can access banking at Citizens Bank Supermarket Branch and Eastern Bank, shop groceries at Stop & Shop, and grab coffee at Dunkin'.