Customers consistently praised the food for being fresh, delicious, and flavorful, with many recommending specific dishes.
Service Experience
While many reviews highlighted excellent service from specific staff members like Lery and Angela, there were also numerous complaints about rude or unhelpful staff.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the dining experience.
Staff Attitude
Several reviews mentioned a negative atmosphere due to staff being perceived as grumpy or rude, impacting customer satisfaction.
Order Accuracy
There were complaints about incorrect orders and missing items, leading to frustration among customers.
GQ
Gabriel A. Quezada
6 days ago
5.0
Great experience, great food and great service from all the employees, especially wilkin, Franyelis, Lorena and Lewis, About and beyond hospitality!!
RP
Renee Panetta
Nov 8, 2025
5.0
The staff was efficient and kind, the food was awesome and the servings were large enough to have great leftovers!
SC
Sebastian Camacho
Oct 26, 2025
5.0
I got the I got the chicken and rice bowl and it was amazing. The restaurant was super clean and we got served fast, and the servers were all very friendly with me and my mother. Big thank you to our server Lery!
SS
Sade
Oct 22, 2025
2.0
I ordered the Spicy Lamb + Avocado bowl. It had a sprinkle of greens; otherwise, the base was almost entirely black lentils. And half portions of most of the toppings. The picture is doesn’t make it clear how unhinged this meal was, so I added the picture of the meal from the website for comparison. It was literally a whole can of beans in a bowl (enough to feed a whole family), 2 meatballs (vs 4), half of a grape tomato (also out of stock?), and whatever toppings they hadn’t yet run out of. I’m embarrassed to say that I paid $20 for this.
I would have preferred a heads up from the restaurant if they were out of greens, so I could have cancelled the order - a call, text, email, or even an in-person FYI and a refund at the restaurant when I got there would have worked. That or take the salad bowls off the menu until you restock so they can’t be ordered. Or, turn off online orders?? There were so many things they could have done to prevent this. It was 3 hours before close and there were a bunch of pickup orders waiting, so I’m sure I wasn’t the only person stuck with a lentil bowl for dinner tonight. Dreadful customer experience.
The flavors were good, otherwise I would have given them 1 star. I’m sure I would have liked the bowl if it were made according to the picture/ingredient list on the website. So, so disappointing. If it’s after 5pm, maybe stick with Sweetgreen or Life Alive to be safe.
LD
Laura Dalrymple
Oct 17, 2025
1.0
Please read the most recent reviews guys. I’ve been here probably 3-4 times in the past year. One star because my kids and I like Cava’s food. The staff here? Just plain nasty rude. Don’t make eye contact with them or get a sneer or dirty look and god forbid you ask a freaking question! If you still want to go here, you need to go in like it’s a den of angry grizzly bears: heads down no eye contact, know exactly what you want, don’t dare greet them nicely (they’ll just roll their eyes at you) and loudly and clearly tell them what you want. And get out as fast as you can and don’t look back. In all seriousness though, Cava’s corporate office, if you ever read these comments, plz mystery shop this location stat.
CAVA is a fast-casual Mediterranean restaurant offering customizable greens, grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 724 Legacy Place, Dedham, MA 02026, United States.
What are CAVA's opening hours?
CAVA is open daily from 10:30 AM to 10:30 PM, but it is closed on certain holidays such as November 27, December 24, and December 25 in 2025.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both delivery and takeout services, including no-contact delivery and curbside pickup.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is CAVA family-friendly and accessible?
Yes, CAVA welcomes families and children, has wheelchair accessible entrances, seating, and restrooms.
Can I order CAVA's menu online or through an app?
Yes, you can order CAVA's menu online at https://order.cava.com/stores or use their iOS and Android apps.
What nearby places can I visit when going to CAVA at Legacy Place?
Nearby places include Peloton for sporting goods, Paper Source for arts and crafts, Lululemon Athletica for women's clothing, and The Escape Game Dedham for entertainment.
Are there other dining options near CAVA at Legacy Place?
Yes, nearby dining options include B.GOOD for healthy fast food, Legal Sea Foods - Dedham for seafood, and Qdoba Mexican Grill for Mexican cuisine.
What shopping experiences are available near CAVA in Dedham?
Shoppers can visit Legacy Place shopping center, ALDO for shoes, Pandora Jewelry, Urban Outfitters, and White House Black Market for clothing and accessories.