CAVA

4.4
877 reviews

About

Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
724 Legacy Place, Dedham, MA
02026, United States

Hours

Reviews

4.4
876 reviews
5 stars
648
4 stars
106
3 stars
39
2 stars
27
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food for being fresh, delicious, and flavorful, with many recommending specific dishes.

Service Experience

While many reviews highlighted excellent service from specific staff members like Lery and Angela, there were also numerous complaints about rude or unhelpful staff.

Cleanliness

The restaurant was frequently noted for its cleanliness, contributing positively to the dining experience.

Staff Attitude

Several reviews mentioned a negative atmosphere due to staff being perceived as grumpy or rude, impacting customer satisfaction.

Order Accuracy

There were complaints about incorrect orders and missing items, leading to frustration among customers.
  • GQ
    Gabriel A. Quezada
    6 days ago
    5.0
    Great experience, great food and great service from all the employees, especially wilkin, Franyelis, Lorena and Lewis, About and beyond hospitality!!
  • RP
    Renee Panetta
    Nov 8, 2025
    5.0
    The staff was efficient and kind, the food was awesome and the servings were large enough to have great leftovers!
  • SC
    Sebastian Camacho
    Oct 26, 2025
    5.0
    I got the I got the chicken and rice bowl and it was amazing. The restaurant was super clean and we got served fast, and the servers were all very friendly with me and my mother. Big thank you to our server Lery!
  • SS
    Sade
    Oct 22, 2025
    2.0
    I ordered the Spicy Lamb + Avocado bowl. It had a sprinkle of greens; otherwise, the base was almost entirely black lentils. And half portions of most of the toppings. The picture is doesn’t make it clear how unhinged this meal was, so I added the picture of the meal from the website for comparison. It was literally a whole can of beans in a bowl (enough to feed a whole family), 2 meatballs (vs 4), half of a grape tomato (also out of stock?), and whatever toppings they hadn’t yet run out of. I’m embarrassed to say that I paid $20 for this. I would have preferred a heads up from the restaurant if they were out of greens, so I could have cancelled the order - a call, text, email, or even an in-person FYI and a refund at the restaurant when I got there would have worked. That or take the salad bowls off the menu until you restock so they can’t be ordered. Or, turn off online orders?? There were so many things they could have done to prevent this. It was 3 hours before close and there were a bunch of pickup orders waiting, so I’m sure I wasn’t the only person stuck with a lentil bowl for dinner tonight. Dreadful customer experience. The flavors were good, otherwise I would have given them 1 star. I’m sure I would have liked the bowl if it were made according to the picture/ingredient list on the website. So, so disappointing. If it’s after 5pm, maybe stick with Sweetgreen or Life Alive to be safe.
  • LD
    Laura Dalrymple
    Oct 17, 2025
    1.0
    Please read the most recent reviews guys. I’ve been here probably 3-4 times in the past year. One star because my kids and I like Cava’s food. The staff here? Just plain nasty rude. Don’t make eye contact with them or get a sneer or dirty look and god forbid you ask a freaking question! If you still want to go here, you need to go in like it’s a den of angry grizzly bears: heads down no eye contact, know exactly what you want, don’t dare greet them nicely (they’ll just roll their eyes at you) and loudly and clearly tell them what you want. And get out as fast as you can and don’t look back. In all seriousness though, Cava’s corporate office, if you ever read these comments, plz mystery shop this location stat.

Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA is a fast-casual Mediterranean restaurant offering customizable greens, grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 724 Legacy Place, Dedham, MA 02026, United States.