A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers praised the store for its cleanliness and organization, noting it was easy to navigate.
Customer Service
While some reviews highlighted friendly and helpful staff, others reported poor customer service experiences, particularly in the deli and checkout areas.
Pricing
A significant number of reviews mentioned high prices compared to competitors, with some customers expressing frustration over perceived price gouging.
Product Quality
Customers appreciated the quality of produce and selection of products, although there were complaints about expired items and inconsistent stock.
Technology Issues
Several customers experienced problems with the store's app and self-checkout systems, indicating a need for improved technology and customer support.
JD
Jeannette Dennis
Sep 23, 2025
5.0
Great centrally located grocery store to buy quick last minute purchases .
LL
Lynn Lavoie
Sep 16, 2025
5.0
Shout out to Heather in the Bakery of this store. I tasked her with designing half a sheet cake to celebrate a 25th Wedding Anniversary and a 50th Birthday for which we had a joint party. She managed to fit two pictures with edging and writing. It was a work of art and absolutely stunning. She is a very talented artist and I would highly recommend her work to anyone. Thank you, Heather - the cake was the hit of the party!
DD
Dan
Sep 8, 2025
5.0
Very clean store and nice produces.
MM
Marco
Sep 3, 2025
1.0
Rodents. Walking down aisles and there were rodents running around and climbing shelves. Might want to get that addressed before someone takes something off a shelf and is staring eye to eye with Mickey Mouse.