CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Danvers is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported mixed experiences with food quality, including issues with freshness and taste, such as receiving rotten salad and stale bread.
Service Issues
Many reviews highlighted slow service, unprofessional staff behavior, and problems with order accuracy, leading to customer frustration.
Positive Staff Interactions
Several customers praised specific employees, particularly Terry, for their friendly and helpful service, enhancing the overall dining experience.
Atmosphere Concerns
The atmosphere received negative feedback, with comments about the decor being unappealing and the dining area needing better cleanliness.
Pricing Complaints
Numerous reviews mentioned that the prices are perceived as high relative to portion sizes and food quality, leading to dissatisfaction among customers.
KO
Kathleen ODonnell-Bustin
Oct 13, 2025
1.0
The food is good but expensive. The atmosphere is negative 10 stars. Wait in line to give your order, then wait in line to pick up your food at an ugly delivery window. That experience is okay for a doordash delivery person, but not for a paying customer. By the way, this Panera bread location is on its third decor remodel. Each remodel was less charming and more like any other fast food restaurant. Why do all the chains waste money on redecorating instead of keeping prices low?
IM
Ivanna Matskevych
Oct 13, 2025
1.0
What I can say
I love panera’s food
But this time I received rotten salad
SP
Sarah S. Plassmann
Oct 11, 2025
5.0
I’m glad I see more people on the reviews praising Terry who works at this location. He deserves all the credit and praise. I saw his interaction with the family before me and he was genuinely the same friendly and kind with me as well! You go in for a meal and leave lighter and happier after talking to him. Food was delicious, by the way.
AB
Anthony Boccuzzi
Sep 6, 2025
5.0
We have been going weekly for breakfast for a couple of years and have never had a problem. The coffee containers are always full and the food is always hot. Terry by far, is the hardest worker that I have seen!
CS
Carmen Sanabria
Sep 4, 2025
5.0
I love this place. The food is delicious and they have a good menu.