Dunkin'

3.8
298 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Danvers, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
153 Endicott St, Danvers, MA
01923, United States

Hours

Reviews

3.8
298 reviews
5 stars
152
4 stars
55
3 stars
29
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of exceptional and poor service experiences, with some praising the friendly staff and others highlighting rude behavior and order inaccuracies.

Order Accuracy

Multiple reviews indicated frequent issues with incorrect orders, leading to customer frustration.

Management Issues

Several customers expressed dissatisfaction with management's handling of staff and customer interactions, noting a lack of professionalism.

Cleanliness

The establishment received mixed feedback on cleanliness, with some praising the clean environment while others noted dirty conditions.

Speed of Service

Customers experienced long wait times, particularly during busy hours, which contributed to negative reviews.
  • KF
    katie fass
    Nov 30, 2025
    1.0
    I let my coffee sit for awhile because it was not good but then as the ice melted we noticed this cap floating up to the top. This is actually crazy. Might’ve been accidental and fell into the ice bucket but still.
  • AS
    Alex Solano
    Nov 29, 2025
    5.0
    Matt makes the best drinks. 10/10
  • AA
    Alexander Conil Ayala
    Nov 21, 2025
    5.0
    If you’re anywhere near Liberty Tree Mall in Danvers, do yourself a favor and stop at this Dunkin’. The manager, Nicole, is truly something special. She remembers names, orders, and somehow makes you feel like you’re walking into a place where you’re actually known — not just another customer in line. Her team reflects that same energy. They’re always smiling, joking with each other, and moving fast. Even on the busiest mornings, if they’re having a bad day, you’d never know it. The vibe is just… good. You can literally feel that they appreciate your business, and honestly, not enough places operate that way anymore. It’s rare to find a spot where the service feels personal, consistent, and sincere. This one has it — because Nicole sets that tone. Thank you, Nicole, and thank you to the whole team for making mornings a little brighter.
  • MT
    Marvin Trump
    Oct 18, 2025
    4.0
    Can get super busy. Overall they are doing a good job.
  • JR
    Jose Rodriguez
    Oct 15, 2025
    4.0
    In my car drive tru

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Danvers, MA?

Dunkin' in Danvers, MA is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.