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Dunkin'

3.6
(286 reviews)

Business Details

99 High St, Danvers, MA
01923, United States
(978) 777-7003
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Danvers, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
99 High St, Danvers, MA
01923, United States

Hours

Reviews

3.6
286 reviews
5 stars
129
4 stars
48
3 stars
34
2 stars
22
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative experience.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, with customers frequently receiving the wrong items or poorly made drinks.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and concerns about food handling practices.

Customer Experience

While some customers praised the friendly morning staff and quick service, others shared distressing experiences involving mistreatment and poor service.

Product Quality

Feedback indicated a decline in the quality of coffee and food items, with complaints about stale products and poorly prepared drinks.
  • KH
    keiny hughes
    Jan 26, 2026
    1.0
    Last summer I stopped by to buy a drink, I was in line while someone that looked like a manager was helping the cashier, once the manager walked away the cashier started to help her customer while talking to a coworker in portuguese, the problem was not that she was speaking in another language, the problem is that she was talking bad about other customers that were in line with me, the man in front of me got frustrated with how long was taking so in Portuguese she said to her friend "why doesn't he goes to another location? we are busy". I am placed my order in portuguese since she was speaking in portuguese, after I paid she said to her coworker " who does she think she is? didn't even say good morning or anything... " needless to say that I felt mistreated and will never go back to that location. ( I wasn't rude, I was just straight to the point. asked for my beverage and paid for it )
  • TN
    Tiff Nguyen
    Dec 24, 2025
    1.0
    Do not recommend this location. I placed a mobile order on 12/08 around 5:00 PM and asked a simple question to confirm my drink size because the cup looked different. The employee laughed at me and treated me poorly. I was already having a bad day and just wanted one drink to cheer me up and this interaction made it worse. The morning staff is usually very kind, but the night shift is consistently rude and unprofessional. Basic respect goes a long way.
  • PP
    Paul Patrie
    Oct 27, 2025
    1.0
    The lady in the back that was preparing food was licking the food off of her gloves. I looked over at the man next to me and we both saw the same thing. I will never go back. Do better Dunkin
  • VP
    Vania Paiva
    Sep 5, 2025
    1.0
    messed up my very simple coffee order 3 times and still couldn’t make it right

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Danvers, MA?

Dunkin' Danvers is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' in Danvers offer delivery and curbside pickup services?

Yes, Dunkin' Danvers offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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