Dunkin'

3.6
285 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Danvers, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
99 High St, Danvers, MA
01923, United States

Hours

Reviews

3.6
285 reviews
5 stars
129
4 stars
48
3 stars
34
2 stars
22
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative overall experience.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, with customers expressing frustration over receiving the wrong items or incomplete orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and concerns about food preparation practices.

Coffee Quality

Feedback on coffee quality was mixed, with some customers praising it while others complained about stale or poorly made drinks.

Management Response

While some customers appreciated the efforts of certain managers to resolve issues, others reported poor management and lack of accountability for staff behavior.
  • TN
    Tiff Nguyen
    Dec 24, 2025
    1.0
    Do not recommend this location. I placed a mobile order on 12/08 around 5:00 PM and asked a simple question to confirm my drink size because the cup looked different. The employee laughed at me and treated me poorly. I was already having a bad day and just wanted one drink to cheer me up and this interaction made it worse. The morning staff is usually very kind, but the night shift is consistently rude and unprofessional. Basic respect goes a long way.
  • PP
    Paul Patrie
    Oct 27, 2025
    1.0
    The lady in the back that was preparing food was licking the food off of her gloves. I looked over at the man next to me and we both saw the same thing. I will never go back. Do better Dunkin
  • VP
    Vania Paiva
    Sep 5, 2025
    1.0
    messed up my very simple coffee order 3 times and still couldn’t make it right
  • G9
    Gaston 92
    Aug 27, 2025
    1.0
    Last week I asked for two snacking bacons. After leaving the establishment I realized that they been cooked awhile ago and left to get cold. Today I confronted the employee and she deflected any responsibility and didn't apologize. You guys get one star
  • SK
    Shane Kieran
    Aug 5, 2025
    5.0
    Never any disappointments. This dunks has always been good to me.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Danvers, MA?

Dunkin' Danvers is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' in Danvers offer delivery and curbside pickup services?

Yes, Dunkin' Danvers offers both delivery and curbside pickup services for customer convenience.