Taco Bell / Pizza Hut

3.8
1049 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1471 Memorial Drive in Chicopee. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / Pizza Hut
1471 Memorial Drive, Chicopee, MA
01020, United States

Hours

Reviews

3.8
1,049 reviews
5 stars
424
4 stars
293
3 stars
164
2 stars
51
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised the friendly service, others reported rudeness and lack of attention.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and problems with online ordering, leading to customer frustration.

Food Quality

While many customers enjoyed the food, there were complaints about food being cold, poorly prepared, or not meeting expectations.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Speed of Service

Customers experienced long wait times, especially during busy hours, which negatively impacted their overall experience.
  • KK
    K
    Dec 27, 2025
    5.0
    My favorite worker John is usually there when my husband and I get breakfast in the drive-thru. He's the best worker and I know our food is going to be good when I recognize his voice on the intercom.
  • KL
    Kevin LeBeau
    Dec 21, 2025
    5.0
    Very pleasant staff
  • JA
    Justin Alexander
    Dec 7, 2025
    1.0
    I love the food at this place but I think today is my last day here. I wanted my money on an online order and it never went through. I did it again the next week; same thing. I’ve come to the assumption that they only serve expensive food now. If you’re looking for a meal under $7; you are crazy we live in 2025.
  • RP
    Ron Patel
    Dec 7, 2025
    5.0
    Best, most polite staff I've ever come across food TacoBell! The lady, who probably was manager, served us the food by calling it right away and asked if we would be okay with her cleaning the table adjacent too ours!!! This never happens, even at done in places. Five stars for her service, politeness and courtesy.
  • VS
    Vitaliya Stepchuk
    Sep 19, 2025
    1.0
    I usually never have a problem here but last week I ordered a pizza, I was on drive thru.. and the lady charged me for the persons order up front on accident butttttt then she noticed she messed up and said that it’ll re I’mburse me and THEY DIDNT. They charged me twice for the persons order up front and she charged me twice again for two pizzas which declined because whatever she charged me for already got taken out and I used my cash app card with a certain amount of money on there. Then she said it declined……… that was her fault bc who charges someone four times because they messed up and lie about me getting re injured to save her own butt. Disappointed. Figure it out . I understand your job makes mistakes but you saying it declined after you charged me for someone else’s order twice …..? Lmao . I want my refund . For someone else’s food I PAID FOR. Idc the amount . Like are you kidding me ppl. She gave me the pizza too after I told her it’s her problem that she charged me for someone’s order and I just stared at her because I wasn’t leaving without what I already apparently paid for twice that wasn’t even my actual total. Lol

Frequently Asked Questions About Taco Bell / Pizza Hut

What are the drive-through hours for Taco Bell at 1471 Memorial Drive, Chicopee?

The drive-through is open from 7:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 7:00 AM to 3:00 AM Thursday through Saturday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or on the mobile app for pickup or delivery.