Taco Bell / Pizza Hut

Reviews

• VS

  Vitaliya Stepchuk

  Sep 19, 2025
  1.0
  I usually never have a problem here but last week I ordered a pizza, I was on drive thru.. and the lady charged me for the persons order up front on accident butttttt then she noticed she messed up and said that it’ll re I’mburse me and THEY DIDNT. They charged me twice for the persons order up front and she charged me twice again for two pizzas which declined because whatever she charged me for already got taken out and I used my cash app card with a certain amount of money on there. Then she said it declined……… that was her fault bc who charges someone four times because they messed up and lie about me getting re injured to save her own butt. Disappointed. Figure it out . I understand your job makes mistakes but you saying it declined after you charged me for someone else’s order twice …..? Lmao . I want my refund . For someone else’s food I PAID FOR. Idc the amount . Like are you kidding me ppl. She gave me the pizza too after I told her it’s her problem that she charged me for someone’s order and I just stared at her because I wasn’t leaving without what I already apparently paid for twice that wasn’t even my actual total. Lol
• RS

  Robert Stellato

  Sep 18, 2025
  1.0
  Worst Taco Bell in the area, franchise owner won’t even reach out to make things right when your order is wrong.
• JC

  julian cornejo

  Sep 18, 2025
  1.0
  This is now the 4th time I have placed an online order for pick up and all 4 times they have somehow messed up my order. It is always the same thing. They do not add the things I payed extra for. This is the worst place and I will no longer be going here. For anyone placing an online order and you go through the drive through. I suggest you park and ensure your order is correct. I drove back to work all four times to find that they messed up my order. I gave them the benefit of the doubt. At this point, I am just done with this place for good!
• SB

  Sydney Brake

  Aug 31, 2025
  1.0
  Extremely disappointed in Chicopee, MA Taco Bell tonight. Drive through line was busy so we went inside. Had to order through the kiosk because we received no help. Waited 25 min and we were told our 5 item order still had not begun getting made. Had to have a man yell to grab someone’s attention because no one was paying attention to me, then the manager came up and very begrudgingly and not at all apologetically cancelled my order for me. Workers seemed to have not a care in the world to prepare orders and the restaurant had multiple people in it waiting since before we came. All the while, the drive through was pumping. Horribly inconsiderate service and very rude manager. Went across the street to McDonalds instead.
• YC

  Yvette Charbo

  Aug 26, 2025
  5.0
  BEST Taco Bell around area

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