Panera Bread

4.2
749 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicopee is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
601 Memorial Drive, Chicopee, MA
01020, United States

Hours

Reviews

4.2
749 reviews
5 stars
428
4 stars
169
3 stars
67
2 stars
27
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and poor handling of orders.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report issues like cold food, incorrect orders, and poor portion sizes.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Pricing

Many customers feel that the prices are high for the quality and portion sizes of the food offered.
  • MB
    Melissa Brown
    Dec 24, 2025
    5.0
    excellent service and smoothies !!!
  • AA
    Acceptance Account
    Dec 23, 2025
    2.0
    Overpriced but worse than that, the portion size was pathetic.
  • KC
    Kelly Cote
    Dec 4, 2025
    4.0
    I ordered a hot sandwich with soup and a salad. I think they made the hot items first and let them sit there a bit while making other good because my hot items were lukewarm. Still tasty but not hot. The person I was with did their own order at the same time and their food was piping hot. That was disappointing. But the staff was friendly and it was clean and a pleasant atmosphere. I'll definitely go back and give them another shot.
  • IG
    Isaac Garcia
    Nov 26, 2025
    4.0
    Seems to always be out of white miche bread but otherwise a great place to go
  • DO
    Devaughn Oliver
    Nov 19, 2025
    1.0
    I can be the only minority in line and others are taken care of before I’m asked do I need any help

Frequently Asked Questions About Panera Bread

Does Panera Bread in Chicopee accept reservations?

No, Panera Bread in Chicopee does not accept reservations.

What are the standard opening hours for Panera Bread in Chicopee?

Panera Bread is open Monday to Thursday from 6:30 AM to 9:30 PM, Friday and Saturday from 6:30 AM to 10:00 PM, and Sunday from 6:30 AM to 9:00 PM.