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McDonald's

3.6
(979 reviews)

Business Details

639 Memorial Drive, Chicopee, MA
01020, United States
(413) 593-3110
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
639 Memorial Drive, Chicopee, MA
01020, United States

Hours

Reviews

3.6
979 reviews
5 stars
405
4 stars
195
3 stars
149
2 stars
74
1 star
144
  • AE
    Alisha Emond
    1 day ago
    3.0
    The dining area was filthy and the employees were kind of rude and barely spoke English.
  • TS
    Tony Scott
    Mar 7, 2026
    2.0
    Waited 20 minutes for 2 fish sandwiches that I ordered with mobile app. Worker had an attitude that it wasn't his problem because drive through was busy. Unbelievably unprofessional.
  • JC
    Jayden Charbonneau
    Mar 6, 2026
    1.0
    Ever since the staff rotated here 5-6 months ago the service has become really bad: - On more than one occasion I was standing there for over 9 minutes waiting to place an order while some staff were just standing there on their phones doing nothing - Specific staff members barely speak English and they struggle to take your order, I've gotten the wrong order on multiple occasions. Even after being extremely clear and precise with what you want in your order, they still give you the completely wrong item and items will be missing. E.g. if you order a bacon egg & cheese mcgriddle with an orange juice, they will give you a sausage cheese mcgriddle with no orange juice, and you have to wait for another 4 minutes to ask for your missing orange juice. - I've received mcgriddles with cool / room-temp bacon before. It's gotten to the point that I'm likely not returning to this location anymore, I shouldn't have to inspect every single item in my bag every time I place an order. This isn't just a one-off occurrence, this has happened numerous times.
  • NL
    Normand Lambert
    Feb 18, 2026
    1.0
    Diabetics beware! Twice now at this location I filled my cup with coke zero and it was regular coke. My blood sugar shot up to over 200! The first time it happened, (About 2 months ago or so) I went back to tell the manager and she admitted that there was an issue with the hoses mixed up. Apparently, it's still an issue.
  • DR
    David Rusko
    Feb 17, 2026
    5.0
    Always consistent at this McDonalds

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 639 Memorial Drive in Chicopee, MA?

McDonald's is open daily from 5:00 AM to 11:00 PM except on Fridays, Saturdays, and Thursdays when the hours extend to 2:00 AM for drive-through service.

Does McDonald's offer delivery and pickup options?

Yes, McDonald's provides delivery, curbside pickup, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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