Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
949 reviews
5 stars
402
4 stars
190
3 stars
148
2 stars
71
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, incorrect orders, and poor management, leading to frustration.
Staff Performance
While some reviews praised individual staff members for their friendliness and hard work, others highlighted issues with overall staff efficiency and attitude.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, poorly prepared, or incorrect items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining areas, impacting the overall dining experience.
Management Issues
Numerous customers expressed dissatisfaction with management, citing unprofessional behavior and poor handling of customer complaints.
- NMNoah Messer1 day ago2.0Looks like someone clogged the toliet and it overflowed all over the bathroom. No straws or lids available
- CWCarmen WashingtonOct 31, 20251.0I am sorry but this location sucks!!! Can't seem to get the food that I order.
- TBThad BaldwinOct 6, 20255.0Just drove a coach bus in without warning and Celi was working the register. Absolutely incredible work ethic. She took everyone's order, had to fill glasses with ice. She delivered meals to the tables. Helped someone being a pain with kindness. Ran back helping and bringing orders out. She did so with a quick pace and a friendly smile. Thank you Celi for your help. Our group appreciated you.
- DEDawn EllithorpeOct 6, 20252.0Not worth stopping at.
- CGCasualWeeb GamerSep 23, 20255.0Great staff
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 639 Memorial Drive in Chicopee, MA?
McDonald's is open daily from 5:00 AM to 11:00 PM except on Fridays, Saturdays, and Thursdays when the hours extend to 2:00 AM for drive-through service.
Does McDonald's offer delivery and pickup options?
Yes, McDonald's provides delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Can I order from McDonald's online or via mobile apps?
Yes, you can order McDonald's online through their delivery URL or use their mobile apps available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer a drive-thru service?
Yes, this McDonald's location has a drive-thru that operates from 5:00 AM until 1:00 AM or 2:00 AM depending on the day.
Is WiFi available at the McDonald's located at 639 Memorial Drive, Chicopee?
Yes, WiFi is available along with services like mobile ordering, gift cards, and McDelivery.
What kinds of cuisines and menu items can I find at this McDonald's?
McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, frozen yogurt, and other fast food items made with quality ingredients.
Are there any coffee shops near McDonald's at 639 Memorial Drive?
Yes, nearby you can find Panera Bread, which serves coffee, baked goods, salads, sandwiches, and soups, providing a nice alternative for coffee and light meals.
What entertainment options are close to this McDonald's location?
GameStop and Chicopee Marketplace - GameStop are nearby for video games and hobby shopping, perfect for customers who want to browse games before or after dining.
Where can I find other dining options near McDonald's in Chicopee?
Nearby dining options include Wingstop for chicken wings, Moe's Southwest Grill for Mexican cuisine, and Papa Gino's for pizza.