McDonald's

3.3
943 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
777 Meadow St, Chicopee, MA
01013, United States

Hours

Reviews

3.3
943 reviews
5 stars
305
4 stars
162
3 stars
186
2 stars
82
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned issues with food quality, such as cold or improperly cooked items, and frequent mistakes in orders.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with staff attitudes.

Order Accuracy

A significant number of reviews indicated that orders were frequently incorrect, leading to frustration among customers.
  • JB
    Jeff B
    1 day ago
    1.0
    This McDonald’s is horrible in every possible way!
  • OY
    Oleksandr Yurchenko
    Nov 12, 2025
    5.0
    Clean, cozy! Polite staff !
  • BG
    Britt Gandi
    Sep 28, 2025
    1.0
    The most unprofessional McDonald’s I’ve been to in mass! Pull you up for ten minutes while they joke around in the back getting high smh
  • CP
    Camilo Pascual
    Sep 7, 2025
    1.0
    Every single time I go they mess up my order. Every single time I go there's new people working. Obviously something is wrong. Better off ay Wendy's
  • EB
    Eryk Bartoszewicz
    Aug 29, 2025
    1.0
    This is by far the Worst McDonald’s not only in Chicopee but probably all of Western Massachusetts, They never get your order correctly. They are very very slow. They barely pay attention or even care. I would love for this place to be shut down for the good of everyone. SHUT IT DOWN THEY’RE TERRIBLE.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 777 Meadow St, Chicopee?

McDonald's at 777 Meadow St, Chicopee is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is available daily from 5:00 AM to 2:00 AM at this McDonald's.