Location.com logo
Brand Certified

McDonald's

3.4
(1164 reviews)

Business Details

1460 Memorial Drive, Chicopee, MA
01020, United States
(413) 532-5128
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1460 Memorial Drive, Chicopee, MA
01020, United States

Hours

Reviews

3.4
1,164 reviews
5 stars
382
4 stars
232
3 stars
232
2 stars
95
1 star
223
  • AM
    Angela Morin
    1 day ago
    2.0
    This has to be the worst McDonald's ever. The kids that work there have their ear buds in and are swearing at each other and when you tell them they got your order wrong they are rude like you did something wrong. The manager definitely doesn't care either.
  • AM
    Abdul Manay
    Jan 28, 2026
    1.0
    They didn’t give me a straw, they threw all my fries in the bag and the Big Mac wasn’t even fully prepared.
  • MT
    Matthew Terkelsen
    Jan 26, 2026
    1.0
    I usually like this spot and they usually do a good job, but I went The day after the big snowstorm and that was a big mistake. I’m more writing this review so that the owners can realize the importance of making sure everyone can come to work. I was told that there was only one kitchen staff and I have worked at this McDonald’s myself as a teen teenager. I am not exaggerating when I say I waited in line for 40 minutes. I entered at 12:40 and I left at 2:20. On top of this, I was told to repeat my order at the window as they definitely didn’t have my order and then I get two double cheeseburgers that aren’t the ones that I requested because these have no onions and I ordered regular double cheese. On top of that, these double cheeseburgers have been re-microwaved right before given to me. I know this because the cheese stuck to the paper is from being microwaved. It tasted re heated as well. I’m really offended that I was received this order and I sincerely hope that this reaches the right people to let them know the importance of making sure you have enough staff otherwise corners will be cut like this one. If enough people can’t make it to work you might as well shut the restaurant down for the day. It beats getting angry complaints like this all day. I feel bad for the staff who are probably just trying to do their best. I see one girl out there still walking to cars outside slipping and sliding. The owners and the managers need to do better to make sure their employees are well off, they do not get paid enough to be doing this. This is why my burgers sucked, not because of any employee, I do not blame them. Thankyou.
  • JH
    Jennifer Herrera
    Jan 18, 2026
    1.0
    Went for breakfast with my husband today, they had us pull up and we waited about ten minutes only to get burnt hard sandwiches we couldn’t even bite into, bread was stale also. Hash browns were soggy. we also told them at the window when they asked us to move forward to please make sure ketchup was in the bag, it wasn’t. Terrible service everytime we go to this location. Every single time it’s “pull up” just to get inedible food
  • YT
    Yari Torres
    Jan 17, 2026
    5.0
    Food was nice and fresh, service was great.

Frequently Asked Questions About McDonald's

What are the usual opening hours for McDonald's Chicopee location?

McDonald's in Chicopee is open from 5:00 AM to 11:00 PM Monday through Sunday, with extended hours on Saturday staying open 24 hours.

Does this McDonald's offer delivery services, and when are delivery hours?

Yes, delivery is available from 5:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 4:59 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: