Since 1956, Giovanni's Pizza has satisfied pizza enthusiasts with its delectable Italian dishes and friendly service. Nestled in Chicopee, Massachusetts, this charming pizzeria has delighted customers for over six decades. Giovanni's Pizza offers delectable pizzas, inviting guests to savor traditional and specialty pies made with the freshest ingredients. Their convenient takeout and delivery options make indulging in their homemade goodness easy and enjoyable, while their cozy dining room provides a warm and welcoming atmosphere.
Customers have mixed experiences with food quality, with some praising specific items like pizza and grinders, while others report issues with undercooked or poorly prepared dishes.
Customer Service
There are numerous complaints about rude and unhelpful staff, with several customers experiencing order mistakes and poor service.
Cleanliness
Some reviews mention cleanliness positively, while others suggest the establishment may need a thorough cleaning and inspection.
Order Accuracy
A significant number of customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Delivery Issues
Several customers experienced long wait times for delivery and received cold food, indicating a need for improvement in delivery service.
BB
barbara
Aug 18, 2025
1.0
went in tonight to order four grinders for my family. Seem nobody knew what they were doing as DoorDash went to pick up an order and they had already given it to somebody else. I’m assuming it was a manager who started arguing with the young girl that was working there. Keep in mind I still haven’t placed an order yet and there was nobody else in there but me after a few minutes of standing there waiting for my order to be taken. I got tired of it put the menu back on the counter and started to walk out.The manager/owner then proceeded to chase me out to my car and try to convince me to come back in. I Told him no, I’ll go someplace else and then tried to prevent me from getting in my car until I told him to back off. I then got my car and left. Needless to say I will never be going back there again.
CJ
Chloe J.
Aug 9, 2025
5.0
Food is always super good. I've had the garlic knots, the meatball sub (with fries), fried dough, the pizzas, and the hot dog. This place never fails me regarding food. I don't know what's up with the other reviews.
They have a nice dine in, although I prefer just getting delivery. Employees here are pretty cool and nice.
TP
tatiana perez
Aug 7, 2025
1.0
pizza was disgusting then it had some cheese that wasn’t even melted. and the pepperoni on the pizza wasn’t fully cooked either. i would never go here again literally don’t recommend