Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 474 B Memorial Drive in Chicopee is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
655 reviews
5 stars
362
4 stars
155
3 stars
58
2 stars
41
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries, noting them as delicious and well-prepared, although some mentioned inconsistency in quality.
Service
The staff received mixed reviews; while many appreciated the friendly and efficient service, others reported issues with order accuracy and responsiveness.
Cleanliness
Several reviews highlighted cleanliness in the restaurant, but some customers pointed out issues in the restrooms and dining area.
Pricing
Many customers felt the food was on the pricier side for fast food, with some expressing that the quality did not justify the cost.
Atmosphere
The ambiance was generally described as pleasant, though a few reviews mentioned distractions or cleanliness issues affecting the dining experience.
- JSJody Ruth SurprenantNov 7, 20255.0This is only the second time I have been to a Five Guys. And it's the first time I've eaten inside the restaurant. I got so much food that I had to bring it home. The people working were super friendly and nice. The food is definitely worth the price. I think this has become my new favorite fast food restaurant.
- NCNorma CarpinSep 19, 20255.0Had the best cheeseburger 🍔 I had in a long time
- SBSusan BaileySep 12, 20254.0Clean customer service was 👍 great. Food was hot very good.
- AJAlyssa JewellSep 9, 20253.0Staff was friendly, food was good and was made quickly. The only downside was discovering that there was no hand soap in the restroom- immediate red flag.
- PPPatricia PilonSep 6, 20251.0I waited over an hour for food from Grubhub. I called to verify the order and I was placed on hold. Refused to take my call.worst service ever!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does the Five Guys location in Chicopee accept reservations?
No, this Five Guys location does not accept reservations.
What are the in-store pickup and delivery options available at Five Guys Chicopee?
Five Guys Chickopee offers in-store pickup and delivery services.
What are the operating hours for Five Guys in Chicopee?
Five Guys in Chicopee is open daily from 11:00 AM to 10:00 PM, with delivery available until 9:30 PM.
How many ways can I customize my burger or milkshake at Five Guys Chicopee?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
What payment options does Five Guys Chicopee accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys Chicopee offer any gluten-free options?
Yes, burgers, hot dogs, and the veggie sandwich can be ordered without a bun using wraps or bowls, but cross-contamination risks exist. Please check the allergen chart for details.
What other restaurants are located near Five Guys Chicopee?
Nearby restaurants include Chick-fil-A, Buffalo Wild Wings, Chipotle Mexican Grill, MrBeast Burger, Denny's, Priya Indian Cuisine, Friendly's, and Hot Table.
Are there any hotels near Five Guys in Chicopee for out-of-town visitors?
Yes, nearby hotels include Residence Inn by Marriott Springfield Chicopee, Trumpets, Quality Inn Chicopee-Springfield, Days Inn Springfield/Chicopee MA, and Tru by Hilton Chicopee Springfield.
Can I find other services close to Five Guys Chicopee like car washes or retail stores?
Yes, nearby services include Golden Nozzle Car Wash, Washville Car Wash, PetSmart, ALDI supermarket, and Enterprise Truck Rental.
Where can I order Five Guys Chicopee menu items online or via app?
You can order online at https://order.fiveguys.com/location/five-guys-chicopee/menu or using the Five Guys app available on the Apple App Store and Google Play Store.