Brand Certified
Five Guys
4.2(666 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
474 B Memorial Drive, Chicopee, MA
01020, United States
Certified by Five Guys • Feb 22, 2026
(413) 331-2227
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/474-b-memorial-drive
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 474 B Memorial Drive in Chicopee is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.2
666 reviews
5 stars
370
4 stars
158
3 stars
58
2 stars
41
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries, noting them as delicious and consistently good, although some mentioned issues with greasiness or inconsistency.
Service
The staff received positive feedback for being friendly and welcoming, though there were some complaints about inattentiveness and long wait times during busy periods.
Cleanliness
While many reviews highlighted the cleanliness of the restaurant, some customers reported unsanitary conditions in the restrooms.
Pricing
Several customers noted that while the food quality is high, the prices are considered on the expensive side for fast food.
- MKMatt KrupaFeb 11, 20265.0Best burger in town! Fires and shakes amazing...vinegar for fries also and peanuts as you waite.
- MLmichael leshinskyFeb 10, 20264.0Good food
- CPCarly PlankerJan 22, 20265.0Best five guys I’ve had in so long! Perfect crispy fries. Burger was awesome and the staff was warm and welcoming!
- PDPaula DumasJan 7, 20265.0Ordered take out using the app as usual. Staff is always ready to mix a milkshake when we arrive and the food is hot and fresh. Prices are high but quality all around is good. Only complaint is that the music inside is too loud or we would eat inside. Must be getting old! LOL
- CWcharles winstonJan 2, 20265.0The Best Burger 🍔 😋 😍 and Best French Fries 🍟 😋 👌 thanks
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does the Five Guys location in Chicopee accept reservations?
No, this Five Guys location does not accept reservations.
What are the in-store pickup and delivery options available at Five Guys Chicopee?
Five Guys Chickopee offers in-store pickup and delivery services.
What are the operating hours for Five Guys in Chicopee?
Five Guys in Chicopee is open daily from 11:00 AM to 10:00 PM, with delivery available until 9:30 PM.
How many ways can I customize my burger or milkshake at Five Guys Chicopee?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
What payment options does Five Guys Chicopee accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys Chicopee offer any gluten-free options?
Yes, burgers, hot dogs, and the veggie sandwich can be ordered without a bun using wraps or bowls, but cross-contamination risks exist. Please check the allergen chart for details.
What other restaurants are located near Five Guys Chicopee?
Nearby restaurants include Chick-fil-A, Buffalo Wild Wings, Chipotle Mexican Grill, MrBeast Burger, Denny's, Priya Indian Cuisine, Friendly's, and Hot Table.
Are there any hotels near Five Guys in Chicopee for out-of-town visitors?
Yes, nearby hotels include Residence Inn by Marriott Springfield Chicopee, Trumpets, Quality Inn Chicopee-Springfield, Days Inn Springfield/Chicopee MA, and Tru by Hilton Chicopee Springfield.
Can I find other services close to Five Guys Chicopee like car washes or retail stores?
Yes, nearby services include Golden Nozzle Car Wash, Washville Car Wash, PetSmart, ALDI supermarket, and Enterprise Truck Rental.
Where can I order Five Guys Chicopee menu items online or via app?
You can order online at https://order.fiveguys.com/location/five-guys-chicopee/menu or using the Five Guys app available on the Apple App Store and Google Play Store.
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