Dunkin'

3.1
19 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicopee, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
1599 Memorial Drive, Chicopee, MA
01020, United States

Hours

Reviews

3.1
19 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
2
1 star
7
  • TR
    Too Real93
    Nov 3, 2025
    1.0
    Disappointed in the service I received while I was here. I ordered a small iced Matcha with less ice, and received a small matcha with extra ice. When I came back to have it made correctly I was polite about it and the person working the drive through seemed rude and rudely handed it to me filled half way. Will not be returning.
  • LG
    Luis Garcia
    Oct 31, 2025
    5.0
    dont know why said 4am if they open at 5am🤷🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️
  • KB
    Katie Boudreau
    Sep 23, 2025
    2.0
    Really disappointing location. It’s conveniently located to my parents’ house for when I visit, but my visit last weekend was not great. While there’s a lot of staff, no one seemed interested or dedicated to helping inside customers at the register. The guy who eventually took our order wasn’t friendly, didn’t talk, got our order wrong, and didn’t give us a receipt. The donut display case was practically empty, and we had to try and view the donut case next to the drive up window to see if they had the donuts we wanted. There was also a fly hanging out on the donuts in the main display case. Our bagel order was wrong so we had to correct that, and then we had to wait around a while for them to realize no one made our hot cocoa. Poorly ran operation with limited item availability and those inside waiting for pickups or coming to order inside are ignored and left waiting.
  • CU
    Cheri Upham
    Sep 17, 2025
    1.0
    Worst Dunkin in western Ma. Go down the road to the one near Arby's or just go to Cumberland Farms instead. I couldn't even drink the watered coffee I was served today. It was a complete waste of money. I think the workers are intentionally making bad coffee.
  • AH
    Andrea H
    Sep 8, 2025
    5.0
    Im glad that my needs of the true New England experience have been fulfilled: 2 dedicated Dunkins on Memorial Drive. Its a small building but a good one to sit down and eat in, too, after grabbing a nice latte and a couple donuts

Frequently Asked Questions About Dunkin'

What are Dunkin's holiday seasonal drink options at this location?

This Dunkin' offers holiday favorites including the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.

What are the operating hours of Dunkin' at 1599 Memorial Drive?

Dunkin' is open daily from 4:00 AM to 11:00 PM.