Brand Certified
Dunkin'
4.1(483 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
650 Memorial Dr, Chicopee, MA
01020, United States
Certified by Dunkin' • Feb 22, 2026
(413) 268-7220
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicopee, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.1
483 reviews
5 stars
266
4 stars
108
3 stars
55
2 stars
22
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service, particularly highlighting individual employees who went above and beyond.
Order Accuracy
There were multiple complaints about incorrect orders, with some customers receiving the wrong items or poorly made drinks.
Cleanliness
The cleanliness of the establishment, especially the restrooms, received negative feedback, with some customers expressing concerns about maintenance.
Food Quality
Several reviews mentioned dissatisfaction with the food quality, describing it as bland or poorly prepared.
Inconsistent Experience
Customers noted that their experiences varied significantly depending on the time of day and staff present, leading to a 'hit or miss' reputation.
- VSVictoria SurreiraNov 5, 20255.0didn’t have the cup i wanted but they were super sweet and told me when they get their shipments so five stars customer service!!
- AAAmy AraujoAug 25, 20204.0Its hit or miss really but I think most people know that.
- NCNick CaronSep 30, 20194.0Very normal dunking
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 650 Memorial Dr in Chicopee, MA?
Dunkin' is open every day from 8:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery services?
No, this Dunkin' location does not offer delivery services. However, you can order ahead through the Dunkin' app for a fast grab and go experience.
Can I order ahead with the Dunkin' mobile app at this location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, ensuring a quick grab and go experience.
What meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this Chicopee location, featuring coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' in Chicopee?
No, this Dunkin' location does not have a drive-thru service.
Where is this Dunkin' located exactly?
This Dunkin' is located at 650 Memorial Dr inside BJ's Wholesale Club in the Hampden area of Chicopee, MA 01020.
Are there any nearby coffee shops similar to Dunkin'?
Yes, there is another Dunkin' coffee shop nearby, as well as a Starbucks located in the Chicopee area, offering more options for coffee and snacks.
What nearby services can I find while visiting Dunkin' at BJ's Wholesale Club?
Nearby you can find BJ's Optical for eye care, BJ's Gas Station for fueling needs, and Western Union for money transfer services, making it convenient to manage errands along with your visit.
Are there grocery stores or markets close to this Dunkin' location?
Yes, Stop & Shop and Big Y World Class Market are nearby, allowing you to combine your coffee stop with grocery shopping conveniently.
What are some dining options near this Dunkin' location besides coffee shops?
Near this Dunkin', you can find ZENSHI Handcrafted Sushi restaurant, which offers sushi and diner style meals if you want to explore other dining choices.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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