Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicopee, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
285 reviews
5 stars
136
4 stars
47
3 stars
30
2 stars
15
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms.
Food Quality
Customers expressed disappointment with the quality of food, including stale items and poorly prepared meals.
Wait Times
Long wait times were a common complaint, especially during busy hours.
- MSMarc Laurin Sr.1 day ago3.0Was not impressed with the donut’s at all!! They were hard as a rock!!! They didn’t even have the type of coffee I preferred to have normally!!!!
- RRRobin RobertsDec 13, 20251.0Delivery order (GrubHub) was wrong. Did not get what I paid for. I tried calling the store, but call ends.
- ALAngela LainesDec 11, 20255.0Excelente
- JLJunior LanglaisNov 19, 20251.0Awful service, made drink wrong and got annoyed when I asked for it to be corrected
- EOElizabeth O'ConnorNov 2, 20251.0The employees here don’t know how to read a sticker and make the food accordingly.. “ssg” does not imply bacon
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Chicopee, MA?
Dunkin' in Chicopee, MA is open 24 hours every day of the week, from Monday to Sunday.
Does this Dunkin' location offer delivery or pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday beverages are currently featured at Dunkin' in Chicopee?
The holiday menu features the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for the Chicopee Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android platforms.
What types of meals does Dunkin' in Chicopee serve?
Dunkin' serves breakfast, lunch, and brunch meals with options like coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' in Chicopee has a drive-thru for convenient ordering and pickup.
Is free Wi-Fi available at Dunkin' in Chicopee?
Yes, free Wi-Fi is provided for customers at this Dunkin' location.
How can nearby businesses like Rituale Aesthetics and Soft Touch Auto Wash complement my visit to Dunkin'?
After enjoying coffee or breakfast at Dunkin', you can visit nearby places like Rituale Aesthetics for spa treatments or Soft Touch Auto Wash to clean your car, making your trip both relaxing and productive.
What fast food options are available near the Dunkin' in Chicopee?
Nearby fast food and restaurant options include Arby's, Wendy's, Burger King, and Popeyes® Louisiana Kitchen, facilitating a variety of dining choices in one trip.
Are there any automotive services close to Dunkin' in Chicopee?
Yes, several automotive-related businesses are nearby including Curry Honda Chicopee, Auto Buying Center of Northern CT, and Guilbert's Auto Care, which can be convenient for vehicle needs during your visit.