Buffalo Wild Wings

3.9
1744 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
480 Memorial Drive, Chicopee, MA
01020, United States

Hours

Reviews

3.9
1,744 reviews
5 stars
763
4 stars
464
3 stars
234
2 stars
114
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times for food, and inattentive staff, leading to frustration and disappointment.

Food Quality

Mixed reviews on food quality; while some enjoyed the wings and other items, many complained about cold, overcooked, or incorrectly prepared dishes.

Staff Performance

While some servers received praise for their friendliness and attentiveness, others were criticized for poor service and lack of support from management.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty tables and cups, which negatively impacted the dining experience.

Atmosphere

The atmosphere was generally described as enjoyable for watching games, but service issues detracted from the overall experience.
  • KW
    Krystin Woodard
    4 days ago
    5.0
    Had a great lunch experience at Buffalo Wild Wings with my family. I ordered the Pick 6 bundle and everything was fresh, hot, and flavorful. The boneless wings (Honey BBQ & Desert Heat) were perfectly sauced, the fries were crispy, and the ranch was on point. We also tried the All-American burger with wedges juicy and filling. Great service, relaxed atmosphere, and excellent value for the price. Definitely coming back, and I’d love an invite to the next media event . šŸ—šŸ”„
  • GL
    Gina Lombardi
    Dec 14, 2025
    5.0
    We just had the best chicken tenders ,fries and onion rings.. And the sauces,omg..orange chicken sauce..delish!! Wish they delivered..besides doordash,etc.. I'd order every Sunday if they had delivery!
  • JP
    Jacquelyn Pesquira
    Nov 22, 2025
    1.0
    Since when does BWW use chicken patties for their crispy chicken sandwiches? Very disappointed with today's visit. $2 extra for five onion rings, a processed chicken patty for what should have been a Nashville hot crispy chicken sandwich, and pickled hot peppers. My friend's boneless chicken were cold and not coated with the hot sauce request.
  • LG
    Laura Gruszkos
    Oct 23, 2025
    2.0
    They did not give me the fries that were supposed to come with it( take out) 5 dippers, asked for honey mustard only gave me one had to ask for another. Careless! The dippers were O.k. but over all very disappointed.
  • SC
    Sam Costa
    Oct 20, 2025
    5.0
    Great service by Jerymar ! Sweet and polite server

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Chicopee, MA specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings in Chicopee?

The restaurant is open daily from 11:00 AM to 11:00 PM.