Arby's

4.2
1576 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1483 Granby Rd, Chicopee, MA
01020, United States

Hours

Reviews

4.2
1,576 reviews
5 stars
828
4 stars
404
3 stars
190
2 stars
70
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, with specific mentions of the roast beef, fish sandwiches, and curly fries being favorites.

Pricing Concerns

Many reviews highlighted concerns about high prices, with some customers feeling that the value does not match the cost.

Service Experience

Service received mixed feedback; while some praised the friendly and efficient staff, others reported issues with order accuracy and management.

Cleanliness Issues

Several customers noted cleanliness problems in the dining area, impacting their overall experience.
  • JG
    Justin Gardner
    Dec 20, 2025
    5.0
    I am a delivery driver who resides in RI but anytime my deliveries take me anywhere near Chicopee or Auburn MA I always stop in & grab lunch. The food has always been spot on & service has been just fine, clean establishments too! PLEASE BRING ARBYS TO RHODE ISLAND OR SOUTHEASTERN MASSACHUSETTS!!!! πŸ™
  • AA
    Ali
    Dec 18, 2025
    5.0
    Has this is one of the last Arby's locally to me I am grateful that the staff maintain this place and the food is always on point
  • MB
    Michael Betts
    Nov 28, 2025
    4.0
    The new steak bites are a good option for keto and non-carb alternative and pretty tender and tasty
  • JV
    Jose Velasquez
    Nov 9, 2025
    2.0
    New steak nuggets taste like heated up beef jerky πŸ‘Ž
  • FD
    Franchesca Davis
    Nov 4, 2025
    1.0
    The Mac and cheese that they gave me is horrible. It looks and tastes old i can’t believe they would serve something like this.