Bruegger's Bagels

3.4
239 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
667 Vfw Parkway, Chestnut Hill, MA
02467, United States

Hours

Reviews

3.4
239 reviews
5 stars
97
4 stars
42
3 stars
22
2 stars
22
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and often unprofessional.

Food Quality

While some customers praised the bagels, others reported inconsistent quality, including issues with freshness and preparation.

Operational Issues

Frequent complaints about the store closing early, running out of popular items, and poor handling of online orders were noted.

Cleanliness

Several customers mentioned cleanliness issues, particularly around the coffee station and overall store appearance.

Staff Attitude

There were mixed reviews regarding staff attitude, with some praising friendly service while others reported staff being unfriendly or unmotivated.
  • SS
    SANDY Sanchez
    Dec 8, 2025
    5.0
    Young kids work the fastest they can. Place was good. I ate from this place every morning while I was in Brookline. I loved that I can make.my own coffee. They give you a choice of skim milk, almond, whole , cream and different flavored coffees. Nice place to go.
  • JM
    Jim Morrison
    Nov 1, 2025
    1.0
    I’m not joking at all I’m saying this is the worst Brueggers bagels I’ve ever been too. This is not based off one visit I’ve been here 10+ times. The staff sucks big time but the worst part is they close before they are supposed to all the time. Says 2pm close but doors will be locked by 1:00-1:30 with staff still inside on their phones. Not to mention if you order after 12:00 they will be out of 75% of their bagel types. Just go to dunkin at this point
  • SO
    Steve O'Day
    Oct 19, 2025
    2.0
    Food was good but they should really clean the coffee station. Old milk was dried to the container and there was dust all over the coffee containers.
  • CR
    Carolle Regis
    Nov 4, 2017
    1.0
    Bruegers took 30 minutes to get me to the front of the line and order and pay. 😥😥😥😥🤢😒😒🙁🙁☹️☹️🙁🙁☹️🙁☹️
  • JC
    Jose Alberto Castro
    Apr 28, 2017
    5.0
    Rico para desayunar

Frequently Asked Questions About Bruegger's Bagels

What type of bagels does Bruegger's Bagels in Chestnut Hill specialize in?

Bruegger's Bagels specializes in authentic New York style bagels, baked fresh every morning, served with their signature made-in-Vermont cream cheese and a variety of sandwich options.

What are the operating hours of Bruegger's Bagels at 667 Vfw Parkway, Chestnut Hill, MA?

Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.